Allison Lentz
Howell
Summary
Compassionate EMT graduate with clinical experience and over five years of management in fast-paced environments. Demonstrated expertise in effective communication, problem-solving, and decision-making under pressure. Focused on delivering exceptional patient care while upholding safety and professionalism in emergency medical settings.
Overview
6
6
years of professional experience
Work History
General Manager
Jets Pizza
Hartland, MI
05.2020 - Current
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Developed and implemented training programs to enhance staff performance and customer satisfaction.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Boosted employee retention by developing a comprehensive benefits package and fostering a positive work environment.
- Interacted well with customers to build connections and nurture relationships.
- Demonstrated calm decision-making and leadership during high-pressure situations.
Manager
Jets Pizza
Ypsilanti, MI
02.2024 - 11.2025
- Led team to deliver exceptional customer service, resulting in improved guest satisfaction and repeat visits.
- Streamlined inventory management processes, reducing waste and improving profitability.
- Trained and developed staff on operational procedures and best practices for food safety, ensuring compliance and minimizing risk.
- Implemented new point-of-sale system, boosting transaction efficiency and accuracy for streamlined operations.
Painters Assistant
Body by Mark
Brighton, MI
01.2023 - 01.2025
- Assisted in surface preparation, ensuring optimal adhesion for paint applications.
- Operated various painting tools and equipment to achieve high-quality finishes.
- Collaborated with lead painters to streamline workflow and reduce project timelines.
- Maintained inventory of paints and supplies, ensuring availability for ongoing projects.
Education
Associate of Applied Science - Transportation Technologies
Washtenaw Community College
Ann Arbor, MI05-2026
Emergency Medical Technician - EMS
Livingston County EMS
Howell, MI05-2026
AutoBody Repair And Refinish - Automotive Engineering
Washtenaw Community College
Ann Arbor, MI05-2025
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Crisis management
- Inventory control
- Communication
- Critical thinking
Timeline
Manager
Jets Pizza
02.2024 - 11.2025
Painters Assistant
Body by Mark
01.2023 - 01.2025
General Manager
Jets Pizza
05.2020 - Current
Associate of Applied Science - Transportation Technologies
Washtenaw Community College
Emergency Medical Technician - EMS
Livingston County EMS
AutoBody Repair And Refinish - Automotive Engineering
Washtenaw Community College