Allison LINDRUM
HOFFMAN EST
Summary
Detail-oriented Housing Navigator with proven strengths in client intake coordination and personalized action plan development. Committed to delivering effective communication and adaptability to ensure timely service and compliance.
Overview
30
30
years of professional experience
Work History
Housing Navigator
DuPage Pads
03.2024 - Current
- Assisted in developing personalized action plans to address clients' housing needs and goals.
- Maintained comprehensive case notes, ensuring compliance with organizational standards and best practices.
- Coordinated client intake processes, ensuring accurate documentation and timely service delivery.
Case Manager
Catholic Charities Of Chicago
07.2023 - 02.2024
- Coordinated client assessments to identify needs and develop individualized service plans.
- Monitored client progress and adjusted care plans based on feedback and changing circumstances.
- Implemented best practices for case documentation, ensuring compliance with organizational standards.
Customer Service Representative
Papodiouls Medical Supply
01.2019 - 07.2023
- Managed order processing and tracked shipments, ensuring timely delivery of medical supplies to clients.
- Resolved customer inquiries and issues efficiently through effective communication and problem-solving skills.
- Streamlined workflow processes to reduce response times, increasing overall operational efficiency in service delivery.
Paralegal
Richard Malloy Esq.
09.1995 - 12.2016
- Conducted legal research to support case preparation and client documentation.
- Managed case files and maintained accurate records for ongoing litigation.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Education
Associate of Applied Science - Nursing
Harper College
Palatine, IL05-2013
Associate of Arts - Law
Elgin Community College
Elgin, IL05-2000
Skills
- Team coordination experience
- Problem-solving
- Time management
Timeline
Housing Navigator
DuPage Pads
03.2024 - Current
Case Manager
Catholic Charities Of Chicago
07.2023 - 02.2024
Customer Service Representative
Papodiouls Medical Supply
01.2019 - 07.2023
Paralegal
Richard Malloy Esq.
09.1995 - 12.2016
Associate of Applied Science - Nursing
Harper College
Associate of Arts - Law
Elgin Community College