Allison Little
Lansing,MI
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Patient Transport
Sparrow Hospital
06.2021 - Current
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Monitored patient progress to detect changes or unusual behavior and update medical personnel.
Childcare Assistant Teacher
K's Precious Care Learning Center
12.2020 - 04.2021
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated regularly with parents about daily activities and behaviors.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Machine Operator
Neogen Corportation
04.2020 - 09.2020
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
Live-In Nanny
Sarah Morris
12.2018 - 04.2020
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Met with parents about daily activities, positive developments, and issues.
Interior/Exterior Painter
All-phase Painting
08.2019 - 04.2020
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
Education
No Degree - Paralegal Studies
Itt Technical Institute
Wyoming, MIHigh School Diploma -
Portland High School
Portland, MI06.2008
Skills
- Regulatory Compliance
- Patient Safety
- Scheduling Coordination
- Critical Care
- Data Collection
- Paperwork Processing
- Report Generation
- Appointment Scheduling
- Call Management
- Product Knowledge
- Team Development
- Project Management Abilities
Timeline
Patient Transport
Sparrow Hospital
06.2021 - Current
Childcare Assistant Teacher
K's Precious Care Learning Center
12.2020 - 04.2021
Machine Operator
Neogen Corportation
04.2020 - 09.2020
Interior/Exterior Painter
All-phase Painting
08.2019 - 04.2020
Live-In Nanny
Sarah Morris
12.2018 - 04.2020
No Degree - Paralegal Studies
Itt Technical Institute
High School Diploma -
Portland High School