Summary
Overview
Work History
Education
Skills
Timeline
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Allison Lucas

Portage ,MI

Summary

Dedicated and compassionate former healthcare professional with extensive experience at Bronson Methodist Hospital, reentering the workforce after time spent as a stay-at-home mom. Brings a strong background in patient care, organization, and multitasking, with a proven ability to work in fast-paced, high-stress environments. Highly adaptable, detail-oriented, and eager to contribute valuable skills to a new role in a supportive and team-driven workplace.

Overview

4
4
years of professional experience

Work History

NICU PCA

Bronson Methodist Hospital
12.2021 - 09.2022
  • Ensured infants' needs were met through feeding, bathing and diapering.
  • Prepared NICU rooms for incoming patients.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Obtained infant vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Recorded patient data within the EPIC system charts.
  • Administered infant hearing screenings before home departure.

Staffer/Unit Clerk

Bronson Methodist Hospital
01.2021 - 12.2021
  • Screened calls and collected messages for unit personnel to promote team efficiency.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Answered telephone calls, Call lights, responded to requests for information and routed callers to correct personnel or departments.
  • Prepared charts for inpatient services.
  • Created and modified job descriptions within all departments.
  • Reorganized schedules quickly to coordinate responses to emergencies, shortages and other immediate staffing needs.
  • Monitored nursing schedules to verify hours and prevent unauthorized overtime.

Phlebotomist

Bronson Battle Creek Hospital
02.2019 - 01.2021
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Developed and preserved positive connections with patients, staff, and clinical personnel.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Education

High School Diploma -

Heritage Christian Academy
Kalamazoo, MI
05.2017

Skills

    Reliable & trustworthy

    Clerical

    Communication

    Organization

    Multitasking

    Positive

    Work ethic

    HIPAA

Timeline

NICU PCA

Bronson Methodist Hospital
12.2021 - 09.2022

Staffer/Unit Clerk

Bronson Methodist Hospital
01.2021 - 12.2021

Phlebotomist

Bronson Battle Creek Hospital
02.2019 - 01.2021

High School Diploma -

Heritage Christian Academy

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Allison Lucas