Allison Lucas
Portage ,MI
Summary
Dedicated and compassionate former healthcare professional with extensive experience at Bronson Methodist Hospital, reentering the workforce after time spent as a stay-at-home mom. Brings a strong background in patient care, organization, and multitasking, with a proven ability to work in fast-paced, high-stress environments. Highly adaptable, detail-oriented, and eager to contribute valuable skills to a new role in a supportive and team-driven workplace.
Overview
4
4
years of professional experience
Work History
NICU PCA
Bronson Methodist Hospital
Kalamazoo, MI
12.2021 - 09.2022
- Ensured infants' needs were met through feeding, bathing and diapering.
- Prepared NICU rooms for incoming patients.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Obtained infant vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Recorded patient data within the EPIC system charts.
- Administered infant hearing screenings before home departure.
Staffer/Unit Clerk
Bronson Methodist Hospital
Kalamazoo, MI
01.2021 - 12.2021
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Answered telephone calls, Call lights, responded to requests for information and routed callers to correct personnel or departments.
- Prepared charts for inpatient services.
- Created and modified job descriptions within all departments.
- Reorganized schedules quickly to coordinate responses to emergencies, shortages and other immediate staffing needs.
- Monitored nursing schedules to verify hours and prevent unauthorized overtime.
Phlebotomist
Bronson Battle Creek Hospital
Battle Creek, MI
02.2019 - 01.2021
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Developed and preserved positive connections with patients, staff, and clinical personnel.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Education
High School Diploma -
Heritage Christian Academy
Kalamazoo, MI05.2017
Skills
Reliable & trustworthy
Clerical
Communication
Organization
Multitasking
Positive
Work ethic
HIPAA
Timeline
NICU PCA
Bronson Methodist Hospital
12.2021 - 09.2022
Staffer/Unit Clerk
Bronson Methodist Hospital
01.2021 - 12.2021
Phlebotomist
Bronson Battle Creek Hospital
02.2019 - 01.2021
High School Diploma -
Heritage Christian Academy