Allison Lung
Perry Local School District
Canton,OH
23
years of professional experience
Energetic and dependable professional passionate about creating a secure, organized, and encouraging environment across all school grounds to support student well-being. Exceptionally skilled in active monitoring, rule enforcement, and maintaining student accountability. Utilizes strong communication and active listening skills to resolve student disputes peacefully and build positive relationships. Proven track record in time management, troubleshooting problems, and maintaining a high level of composure in fast-paced environments.
Work History
Substitute Cafeteria Worker
7 Months- Prepared and served nutritious meals to students in a fast-paced cafeteria environment.
- Maintained cleanliness and organization of kitchen and dining areas, adhering to health guidelines.
- Assisted with inventory management, ensuring proper stock levels of food and supplies were maintained.
- Collaborated with kitchen staff to optimize workflow and improve meal service efficiency.
Cafeteria Worker
2 Years 7 Months- Prepared large quantities of food for student meals
- Help Prepare Large Quantities of food
- Counted and balanced cash drawer to ensure accurate transactions
- Maintain a clean and organized working environment
- Stocked and maintained inventory to support meal service efficiency
- Run register – processing student lunch orders
- Count and maintain a balanced cash drawer
Customer Service Associate
1 Year- Answered customer questions regarding products and services, company policies, and pricing.
- Addressed returns and exchanges and assisted customers with refunds or product replacements.
- Resolved customer complaints with balanced solutions.
- Processed returns and exchanges, ensuring timely refunds or product replacements for customers.
- Resolved customer complaints by providing effective solutions that met customer needs.
- Communicated effectively with managers, supervisors, and other associates.
- Improved customer satisfaction by delivering prompt, knowledgeable service.
- Maintained a clean and organized checkout area, restocking supplies regularly.
Veterinary Assistant / Animal Caretaker
5 Years- Reduced disease and infection risk through diligent enclosure cleaning.
- Prevented injuries by following proper safety protocols and controlling animal behavior.
- Cleaned and maintained animal enclosures to ensure a healthy living environment.
- Maintained accurate records of each animal's feeding schedule, medical history, behavior patterns, and special needs.
- Assessed potential adopters through interviews and home visits, ensuring suitability for adopting animals.
- Instructed visitors on proper animal care and safe handling techniques to enhance safety during interactions.
Coffee Shop Worker
1 Year- Resolved customer issues to enhance overall satisfaction.
- Prepared orders efficiently to reduce customer wait times.
- Documented complex orders to ensure accurate payment processing in POS system.
- Cleaned prep areas and replenished supplies to maintain a safe and healthy work environment.
- Cleaned and sanitized work areas and utensils.
Education
Master of Fine Arts (MFA) - Creative Writing
- Expected Graduation September 2026
- GPA: 4.0
- Dean's List: Spring and Fall Semesters
- Honor Roll: Spring, Summer, and Fall Semesters
Bachelor of English - Creative Writing
- Graduated Summa Cum Laude
- Member of The National Society of Leadership and Success
- GPA: 3.8
Associate - Veterinary Technology
Skills
Active Monitoring & Campus Safety
Conflict Resolution & De-escalation
Student Accountability & Rule Enforcement
Patience
Composure & Professional Demeanor
Time Management & Reliability
Problem Solving & Troubleshooting
Teamwork & Cross-Departmental Collaboration
Effective Verbal & Written Communication
Conflict resolution
Customer service
Time management
Effective verbal & written communication
Affiliations
Member of The National Society of Leadership and Success
Timeline
Substitute Cafeteria Worker
Perry Local Schools
01.2026 - CurrentRead More
Cafeteria Worker
Perry Local School District
01.2024 - CurrentRead More
Customer Service Associate
Carter’s
01.2016 - 01.2017Read More
Veterinary Assistant / Animal Caretaker
Stark County Humane Society
01.2007 - 01.2012Read More
Coffee Shop Worker
Dunkin Donuts
01.2004 - 01.2005Read More
Brown Mackie College
Associate from Veterinary Technology
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Southern New Hampshire University
Bachelor of English from Creative Writing
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Southern New Hampshire University
Master of Fine Arts (MFA) from Creative Writing
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