Cory Bowman
King,NC
Summary
Versatile and results-driven professional with extensive experience at Blue Compass RV and the US Army, adept in electrical systems troubleshooting and fostering exceptional customer service. Proven track record of enhancing vehicle performance, and reliability, and streamlining processes for increased efficiency. Skilled in welding, HVAC maintenance, and collaborative problem-solving, contributing to significant improvements in customer satisfaction and operational workflow.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RV Technician
Blue Compass RV
06.2024 - Current
- Installed newly purchased equipment in recreational vehicles.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
- Notified supervisor of factors that could delay work completion.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
- Diagnosed and resolved complex mechanical issues for enhanced vehicle performance and reliability.
- Worked closely with insurance companies, processing claims and completing necessary paperwork for hassle-free experience for clients.
- Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer.
Engineer
Peidmont Industrial
01.2023 - 03.2024
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Participated in formal internal design reviews of proposed products and components.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
Operator
City Of Lexington - Government
06.2022 - 01.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
Specialist
US Army
04.2015 - 01.2021
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
High School Diploma -
North Davidson Senior High School
Lexington, NC06-2016
Skills
- Electrical systems troubleshooting
- Welding and fabrication
- Water system maintenance
- HVAC system maintenance
- Problem-solving abilities
- Customer Service
- Multitasking
- Brake Systems
- Reliability
- Work order completion
- Engine repair
- Mechanical Repair
- Electrical testing
Certification
- Certified RV Service Technician (CRVST) - Recreation Vehicle Dealers Association (RVDA).
- OSHA Certified
- Microsoft Office Specialist (MOS) Certification
- First Aid Certification
- Forklift Certification
Timeline
RV Technician
Blue Compass RV
06.2024 - Current
Engineer
Peidmont Industrial
01.2023 - 03.2024
Operator
City Of Lexington - Government
06.2022 - 01.2023
Specialist
US Army
04.2015 - 01.2021
- Certified RV Service Technician (CRVST) - Recreation Vehicle Dealers Association (RVDA).
- OSHA Certified
- Microsoft Office Specialist (MOS) Certification
- First Aid Certification
- Forklift Certification
High School Diploma -
North Davidson Senior High School
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