Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Madona

Kissimmee,FL

Summary

Resourceful professional with a background in enhancing customer satisfaction and streamlining operations. Skilled in training and problem-solving to improve team efficiency and guest experiences. Strong multitasking and time management abilities support effective prioritization of tasks to meet deadlines. Eager to contribute to team success in an entry-level position.

Overview

7
7
years of professional experience

Work History

Server

Walt Disney World Company
Orlando, FL
08.2025 - Current
  • Accurately took customer orders and entered them into point-of-sale system to enhance order accuracy.
  • Collaborated with kitchen staff to ensure timely food delivery, improving overall guest satisfaction.
  • Efficiently handled cash transactions and processed payments at register, contributing to smooth checkout experience.
  • Supported team members during busy shifts by helping with food running duties.

Cast Member

Walt Disney World Company
Orlando, FL
05.2024 - 08.2025
  • Delivered exceptional guest service in a fast-paced theme park environment.
  • Engaged guests through interactive experiences, enhancing their enjoyment of the visit.
  • Contributed to team initiatives to enhance guest satisfaction and experience quality.
  • Managed crowd control during peak times to maintain orderliness in the facility.

Server

Half Shell Oyster House
Covington, LA
08.2023 - 05.2024
  • Took customer orders accurately and entered them into the point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Handled cash transactions and processed payments efficiently at the register.
  • Supported team members during busy shifts by helping with food running duties.

Package Handler

FedEx
Covington, LA
09.2021 - 05.2023
  • Loaded packages onto delivery trucks, ensuring compliance with safety protocols.
  • Sorted packages by destination in a fast-paced environment.
  • Collaborated in loading delivery trucks with prepared packages, enhancing operational flow.
  • Inspected packages for damage or defects, documenting issues to maintain quality standards.

Associate

Victoria's Secret & PINK
Mandeville, Louisiana
08.2019 - 04.2020
  • Resolved customer inquiries and issues promptly and professionally.
  • Built relationships with customers by providing friendly customer service.
  • Ensured smooth sales floor operation through collaboration with team members.
  • Managed inventory levels and restocked products regularly.
  • Enhanced store presentation by maintaining visual merchandising standards.

Education

Associate of Applied Science - Accounting And Finance

Pearl River Community College
Poplarville, MS
05-2026

Skills

  • Cash handling
  • Customer service
  • Team collaboration
  • Team member support
  • Time management
  • Communication skills

Timeline

Server

Walt Disney World Company
08.2025 - Current

Cast Member

Walt Disney World Company
05.2024 - 08.2025

Server

Half Shell Oyster House
08.2023 - 05.2024

Package Handler

FedEx
09.2021 - 05.2023

Associate

Victoria's Secret & PINK
08.2019 - 04.2020

Associate of Applied Science - Accounting And Finance

Pearl River Community College
Allison Madona