Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Manning

West Chicago,IL

Summary

Recent graduate with foundational knowledge and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Recently moved to West Chicago and ready to find opportunities.

Overview

3
3
years of professional experience

Work History

Waitress

Cactus Grill Mexican Restaurant
02.2023 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Customer Service Representative

TJMAXX
08.2022 - 02.2023
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Customer Service Representative

Pizza Hut
08.2021 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Northrop High School
Fort Wayne, IN
06.2023

Skills

  • Organization
  • Calm Under Pressure
  • Active Listening
  • Teamwork and Collaboration
  • Relationship Building
  • Quick Learner
  • Open to constructive criticism
  • Fluent in Spanish

Timeline

Waitress

Cactus Grill Mexican Restaurant
02.2023 - Current

Customer Service Representative

TJMAXX
08.2022 - 02.2023

Customer Service Representative

Pizza Hut
08.2021 - 01.2023

High School Diploma -

Northrop High School
Allison Manning