Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allison Marroquin

Inkster,USA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

23
23
years of professional experience

Work History

Administrative Assistant Intermediate

Central Staffing Resource, Michigan Medicine
12.2023 - Current
  • In the Central Staffing Resource Department, I support the leadership team to make sure everything runs smoothly around-the-clock. I manage many parts of my work using my great computer abilities and software knowledge. I exhibit proficiency with staffing procedures, optimizing operations for optimal effectiveness. Maintaining staffing reports and participating in workgroups, I work in conjunction with project teams. Assisting in decision-making, I create and oversee spreadsheets and computer reports. Communication flow is improved by my skillful management of our multi-line phone system. I notice trends early on, raise issues, and recommend standards improvements. Through self-monitoring and audits, I take part in Quality Improvement activities. When interacting with managers and employees, I demonstrate outstanding customer relations. As assigned by the supervisor, I also diligently carry out project tasks.

Inpatient Unit Clerk

Central Staffing Resource, Michigan Medicine
08.2021 - 12.2023
  • Responsible for admitting, transferring and discharging patients on one or more inpatient units. Process physician's orders, and referrals, record and coordinate patient appointments and tests, procure supplies, equipment and services for patients. Receive and assist patients, visitors and staff, Maintain census information.

Amazon Whole Food Prime Shopper

Amazon Whole Foods
01.2021 - 07.2021
  • Responsible for locating and carefully choosing items in the comfort of Whole Foods, the packaging it for one- or two-hour delivery.

Warehouse Associate

Amazon
10.2020 - 12.2020
  • Responsible for performing an array of duties, such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, managing, organizing, and retrieving stock and other.

Production Worker

Eagle Industries
05.2012 - 01.2014
  • Responsible for trimming polyurethane molds for Toyota, Lincoln, and Cummings.

Sales Associate

Curacao
11.2011 - 05.2012
  • Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Directing customers within the store. Responsible for the cosmetics and jewelry department.

Telemarketer
07.2008 - 09.2008
  • Responsible in delivering prepared sales talks, reading scripts that described the products and services to persuade potential customers to purchase our product.

Cashier

Jollibee
02.2008 - 09.2008
  • Processed orders and collected payments from customers. Greeted customers, responded to their inquiries, and maintaining public areas.

Assistant Manager

Kentucky Fried Chicken
09.2006 - 01.2007
  • Responsible for overseeing the operation of the restaurant, supervise restaurant staff during shifts, including hiring, scheduling, and evaluations. Placed orders, assess inventory, and organization.

Assistant Manager

Kentucky Fried Chicken
03.2006 - 09.2006
  • Responsible for overseeing the operation of the restaurant, supervise restaurant staff during shifts, including hiring, scheduling, and evaluations. Placed orders, assess inventory, and organization.

Cashier

Kentucky Fried Chicken
11.2005 - 03.2006
  • Processed orders and collected payments from customers. Greeted customers, responded to their inquiries, and maintaining public areas.

Cashier

Kentucky Fried Chicken
06.2002 - 09.2005
  • Processed orders and collected payments from customers. Greeted customers, responded to their inquiries, and maintaining public areas.

Education

Bachelor’s Degree - Health and Human Services, Major in Public Health

University of Michigan-Dearborn
Dearborn, MI
04.2023

G.E.D - undefined

Alpha Technical Institute
Dearborn, MI
06.2015

Certificate of Completion - Certified Nursing Assistant

Health Care Solutions and Career Group
Detroit, MI
01.2011

High School - undefined

Walled Lake Western High School
Walled Lake, MI
06.2005

High School - undefined

Schaumburg High School
Schaumburg, IL
12.2002

Skills

  • GOAL-ORIENTED
  • COMMUNICATES WELL
  • EYE FOR DETAIL
  • EXCELLENT ORGANIZATION SKILLS
  • EFFECTIVE PEOPLE SKILLS
  • CUSTOMER SERVICE
  • PROBLEM-SOLVING
  • MANAGEMENT
  • BILINGUAL (SPANISH AND ENGLISH)

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant Intermediate

Central Staffing Resource, Michigan Medicine
12.2023 - Current

Inpatient Unit Clerk

Central Staffing Resource, Michigan Medicine
08.2021 - 12.2023

Amazon Whole Food Prime Shopper

Amazon Whole Foods
01.2021 - 07.2021

Warehouse Associate

Amazon
10.2020 - 12.2020

Production Worker

Eagle Industries
05.2012 - 01.2014

Sales Associate

Curacao
11.2011 - 05.2012

Telemarketer
07.2008 - 09.2008

Cashier

Jollibee
02.2008 - 09.2008

Assistant Manager

Kentucky Fried Chicken
09.2006 - 01.2007

Assistant Manager

Kentucky Fried Chicken
03.2006 - 09.2006

Cashier

Kentucky Fried Chicken
11.2005 - 03.2006

Cashier

Kentucky Fried Chicken
06.2002 - 09.2005

G.E.D - undefined

Alpha Technical Institute

Certificate of Completion - Certified Nursing Assistant

Health Care Solutions and Career Group

High School - undefined

Walled Lake Western High School

High School - undefined

Schaumburg High School

Bachelor’s Degree - Health and Human Services, Major in Public Health

University of Michigan-Dearborn