Stephanie Arnold
Institute for Research on Women & Gender (IRWG)
Milan,MI
2027
years of professional experience
Highly motivated and detail-oriented administrative assistant with notable experience providing support to a broad range of individuals in both the academic world and the private sector.
Work History
Administrative Assistant Intermediate
- Schedule meetings for the IRWG Director and maintain the Director's calendar.
- Travel booking and expense reconciliation for the IRWG Director.
- Responsible for scheduling IRWG staff meetings, IRWG Executive Committee meetings, IRWG Seed Grant Committee meetings and meetings with Gender Research Institutes from other universities.
- Handle AV/Setup, catering and room reservations for all onsite staff meetings.
- Assist in event logistics: book venue, order catering, book travel for guests speakers and reconcile event expenses. Send invitation emails and registration links, obtain special permissions through Procurement, assist in day of event setup.
- Assist two student group organizations, SOAR and Community of Scholars, in providing catering, room reservations and travel reservations.
- Update the IRWG website with the most recent staff, funding and affiliate information.
- Submit all building & key related requests and repairs to facilities.
- Forward all IT-related requests to LSA technology or U of M ITS.
- Order all office supplies and requested materials for the IRWG gallery exhibit.
- Order books and teaching related materials for the IRWG Director.
- Work with approved vendors in designing and ordering IRWG swag.
- Troubleshoot issues with the Xerox printer.
- Submit JE transfer requests on behalf of the IRWG Business Administrator.
- Serve as a part of the interview committee for grad student assistants.
- Supervise and assign tasks to work study students.
Faculty Support Coordinator
- Provided classroom support for all faculty members on the 3rd floor of Ross.
- Entered grades, created assignments/quizzes and edited video recordings in Canvas. Assisted faculty in troubleshooting Canvas related issues when unexpected errors arose.
- Submitted faculty expense reports through Emburse and monitored the status of reports.
- Reserved conference rooms and classroom spaces for faculty meetings.
- Collaborated with Ross Operations and Catering in the planning of faculty sponsored events.
- Made travel/flight arrangements for Ross faculty and for guest visitors.
- Scheduled faculty meetings and interviews with prospective PhD candidates from other institutions.
- Worked with Ross Development in creating promotional materials for events.
Receptionist
- Presented a positive attitude daily in greeting the faculty and staff of ISR.
- Created and updated spreadsheets for the ISR Director's Office.
- Responded to phone and email inquiries.
- Scheduled meetings for two ISR working groups comprised of both faculty and staff. I attended meetings and was responsible for the meeting minutes.
- Created and published the quarterly newsletter for the Center for Institute Services, a division of ISR.
- Worked with U-M ITS in migrating the Center for Institute Services to the updated zoom phone.
- Brainstormed and assisted in the execution of team-building activities, including a department wide scavenger hunt.
Secretary
- Recorded student absences and updated student information in Powerschool.
- Assisted students in the boarding of busses and regularly communicated with the YCS transportation department.
- Handled parent questions and concerns often serving as an intermediary for the school principal.
- Monitored all individuals entering the main school entrance.
- Served as a stand in school nurse two days a week.
- Provided logistical assistance for school fundraising efforts.
- Ordered office supplies.
- Dispersed faculty mail.
Underwriting Support Specialist/Junior Underwriter
- Performed thorough underwrite on low-risk mortgage files, reviewing all application income, asset and credit related documentation in determining the approval or denial of the borrower.
- Worked to develop trusting relationships and create open lines of communication with loan officers and loan processors.
- Answered mortgage questions and inquiries submitted through a ticketing system, always within the required 4-hour turnaround time.
- Interacted closely with the closing department, fixing data discrepancies and performing data entry updates to ensure the on-time closing of the mortage loan.
Education
Bachelor of Arts - English Literature
Skills
Administrative support
Meeting arrangements
Data management
Event coordination
Data entry
Emburse
Microsoft Excel
Microsoft Word
Google Drive
Document management
Client relations
Data organization
Customer and client relations
Data management
Attention to detail
Time management
Computer proficiency
Multi-line phone systems
Verbal communication
Supervising staff
Mail distribution
Office equipment maintenance
Strong problem solver
Dedicated team player
Timeline
Administrative Assistant Intermediate
Institute for Research on Women & Gender (IRWG)
2024 - CurrentRead More
Faculty Support Coordinator
Ross School of Business
2022 - 2024Read More
Receptionist
Institute for Social Research
2022 - 2022Read More
Secretary
Ypsilanti Community Schools
2021 - 2022Read More
Underwriting Support Specialist/Junior Underwriter
Gold Star Mortgage
2015 - 2021Read More
University of Toledo
Bachelor of Arts from English Literature
Read More