Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Allison Martinez

Sacramento,CA

Summary

Dynamic professional with established expertise at UC Davis Veterinary Hospital and UC Davis Athletics, excelling in both client relations and project management. Adept at enhancing customer experiences and driving marketing strategies, I leverage strong communication skills to foster collaboration and achieve impactful results in event planning and sales initiatives.

Overview

5
5
years of professional experience

Work History

Client Service Representative

UC Davis Veterinary Hospital
Davis, CA
10.2024 - Current
  • Managed client intake and discharge processes, ensuring accurate collection and documentation of patient information, medical history, and payment details.
  • Collaborated with multidisciplinary teams, including veterinarians and veterinary technicians, to deliver exceptional patient care and client experiences as the primary contact for clients.
  • Facilitated appointment scheduling and emergency triage by coordinating with veterinary medical staff.

Student Ticket Manager

UC Davis Ticket Office
Davis, CA
06.2022 - 06.2024
  • Managed on-site NCAA ticket operations, ensuring accurate sales and distribution from ARMS software.
  • Collaborated with faculty members to develop new research initiatives aimed at improving sales performance, along with over-the-phone sales transactions.
  • Developed strong relationships with community partners to provide additional resources and opportunities for students.

Facilities Operations Staff

UC Davis Athletics
Davis, CA
02.2021 - 06.2024
  • Facilitated NCAA Division I sports events to ensure that the events ran smoothly in compliance with UC Davis and NCAA regulations.
  • Collaborated across departments to optimize operations for ticketing, marketing, and event development.
  • Assisted with NCAA teams and officials, event setup and takedown, fan experience, and crowd engagement throughout game day.

Marketing Intern

UC Davis Athletic Marketing
Davis, CA
10.2020 - 06.2022
  • Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.
  • Organized and managed events, increasing brand exposure within the community.
  • Supported sales teams by creating eye-catching promotional materials and conducting market research for outreach campaigns.

Education

Bachelor of Arts - Communications

University of California, Davis
Davis, CA
06-2024

Skills

  • Sales
  • Project management
  • Customer relations
  • Event planning and management
  • Multi-dimensional communication
  • Marketing strategy development

Languages

English, Spanish

References

References available upon request.

Timeline

Client Service Representative

UC Davis Veterinary Hospital
10.2024 - Current

Student Ticket Manager

UC Davis Ticket Office
06.2022 - 06.2024

Facilities Operations Staff

UC Davis Athletics
02.2021 - 06.2024

Marketing Intern

UC Davis Athletic Marketing
10.2020 - 06.2022

Bachelor of Arts - Communications

University of California, Davis

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