Allison Mcadam
Gouverneur,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bank Teller
Community Bank
Gouverneur, NY
08.2022 - 10.2022
- Identified sales opportunities and referred customers to branch partners in financial services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Store Manager
Stewarts
Harrisville, NY
07.2019 - 08.2021
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Rotated merchandise and displays to feature new products and promotions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Manager
7 Eleven Gas Station
Gouverneur
04.2017 - 06.2019
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Advanced Regents Diploma -
Indian River High School
Philadelphia, NY06.2006
Skills
- Pleasant and Personable
- Upselling Skills
- Money Handling
Timeline
Bank Teller
Community Bank
08.2022 - 10.2022
Store Manager
Stewarts
07.2019 - 08.2021
Assistant Manager
7 Eleven Gas Station
04.2017 - 06.2019
Advanced Regents Diploma -
Indian River High School