Al Mendoza
Cleveland,OH
Summary
Creative and hardworking undergraduate student with extensive and varied experience in customer service, content creation, community outreach, and data entry. Excels in out-of-the-box thinking, adaptability, and communication. Passionate worker and fast learner.
Overview
5
5
years of professional experience
Work History
Season Ticket Services Representative
Playhouse Square
Cleveland, OH
03.2025 - Current
- Developed relationships with existing customers by providing excellent customer service.
- Provided administrative support to senior office staff by answering phones, filing documents, and data entry.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Volunteer
Parma Animal Shelter
Parma, OH
06.2022 - Current
- Assisted with fundraising efforts, including event planning and donor outreach.
- Performs minor medical treatments such as wound care, administering medication, bandaging wounds as instructed by a veterinarian or supervisor.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
Sales Associate
Joseph Beth Booksellers
Cleveland, OH
03.2024 - 03.2025
- Greeted customers as they entered the store, providing friendly customer service.
- Inventoried new shipments of books and displayed them for sale.
- Suggested additional items to customers based on their interests.
- Created engaging displays that captured customer interest and boosted sales.
Volunteer
Laura's Home Women's Crisis Center
Cleveland, OH
08.2020 - 07.2022
- Organized and maintained records of volunteer hours and donations.
- Helped with prep, set up, and breakdown of community and public events.
- Provided assistance to staff in the daily operations of the organization.
Education
Bachelor of Arts - Creative Writing
Cleveland State University
Cleveland, OH05-2026
Skills
- Research skills
- Content creation
- Customer service
- Communication skills
- Strong work ethic
- Team collaboration
- Excel proficient
- G Suite proficient
- Point-of-sale system
Affiliations
- Founder of entirely student-ran independent magazine Anvil
Accomplishments
- Poetry published in Sunday Mornings at the River Press
Timeline
Season Ticket Services Representative
Playhouse Square
03.2025 - Current
Sales Associate
Joseph Beth Booksellers
03.2024 - 03.2025
Volunteer
Parma Animal Shelter
06.2022 - Current
Volunteer
Laura's Home Women's Crisis Center
08.2020 - 07.2022
Bachelor of Arts - Creative Writing
Cleveland State University
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