Allison Miller
Miami,FL
Summary
Motivated and personable restaurant professional with 10 years of experience delivering exceptional service and creating memorable dining experiences. Passionate about upselling, working collaboratively with teams, and providing outstanding customer service. Committed to ensuring every guest feels valued and leaves with a positive impression.
Overview
4
4
years of professional experience
Work History
Server
Balans Bar & Brasserie
Miami, FL
02.2025 - Current
- Obtain full knowledge of five different menus; breakfast, lunch, dinner, happy hour and late night menu in order to upsell to guest.
- Attend wine trainings to grasp concepts of wine pairings and different wine palettes.
- Attend liquor trainings to have knowledge of spirits.
- Correctly handle cash.
- Assist coworkers in running food, up keeping cleanliness of restaurant and tables.
- Build relationships with guest in order to ensure repeat guest.
- Obtain knowledge in hookah sells such as flavors, coals etc.
Server/Bartender
The Left Bank Bistro
Saint Petersburg, FL
10.2023 - 12.2024
- Provided attentive and friendly service to guests, making sure their dining experience was enjoyable from start to finish.
- Focused on upselling menu items such as appetizers, drinks, and desserts, enhancing the overall guest experience.
- Maintained a high level of service at the bar, crafting cocktails and engaging with guests in a warm, professional manner.
- Collaborated with team members to ensure smooth operations during busy shifts and delivered excellent service to every guest.
Server
82 Degrees
Saint Pete Beach, FL
02.2022 - 09.2023
- Delivered prompt and efficient service while maintaining a high standard of customer care.
- Worked collaboratively with team members to maintain a smooth workflow and ensure customers were satisfied throughout their meal.
- Focused on building relationships with guests, ensuring their needs were met and encouraging repeat visits.
- Consistently demonstrated strong communication skills with customers.
Education
Psychology (AA) -
St. Petersburg College
05.2025
Skills
- Excellent Customer Service
- Team Collaboration & Support
- Upselling & Product
- Knowledge of Wine
- Conflict Resolution & Problem Solving
- Adaptability & Multitasking
Certifications And Achievements
- Member of National Honors Society
- ServSafe Certified
Timeline
Server
Balans Bar & Brasserie
02.2025 - Current
Server/Bartender
The Left Bank Bistro
10.2023 - 12.2024
Server
82 Degrees
02.2022 - 09.2023
Psychology (AA) -
St. Petersburg College