Allison Misko
Tucson,AZ
Summary
Experienced in customer service, hospitality, and retail, with a strong ability to build positive relationships and resolve concerns efficiently. Currently pursuing dual Bachelor of Arts degrees in Communication and Psychology, with a focus on helping others and enhancing work environments.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
The Sandbar Beach Eats
Hilton Head Island, South Carolina
05.2025 - Current
- Greeted guests warmly and ensured a positive first impression.
- Trained new hostesses on procedures and customer service standards effectively.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Assisted servers and kitchen staff during peak dining hours to maintain flow.
Barista Shift Supervisor
Carolina Coffee & Crumbs
Hilton Head Island, South Carolina
03.2020 - Current
- Supervised and trained new baristas on beverage preparation, customer service, cash handling, and safety regulations to ensure high-quality service standards.
- Resolved customer complaints promptly to enhance customer satisfaction and maintain a positive atmosphere.
- Managed inventory levels and ordered supplies to ensure seamless daily operations.
- Prepared a variety of coffee beverages according to customer preferences.
Social Media Assistant
HHI Beach Volleyball
Hilton Head Island, South Carolina
05.2025 - 07.2025
- Created engaging social media content that increased awareness and participation for HHI beach volleyball events.
- Produced diverse content, including text, images, videos, polls, and stories.
- Scheduled and managed social media posts across various platforms.
- Facilitated regular updates to parents on player progress and team activities, enhancing community engagement.
Front Desk Receptionist
CycleBar
Hilton Head Island, South Carolina
01.2023 - 08.2024
- Greeted clients and visitors to create a welcoming atmosphere.
- Educated potential clients about services and memberships to support informed decisions.
- Maintained cleanliness and organization of cycle studio to enhance client experience.
Retail Associate
Mingles
Hilton Head Island, South Carolina
05.2020 - 08.2022
- Managed cash register operations and processed customer transactions efficiently.
- Trained new associates on store policies, procedures, and customer service standards.
- Implemented visual merchandising strategies to attract customers and boost sales.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ05-2027
Study Abroad - Communication & Psychology
St Mary's University
London, UKBachelor of Arts - Communication
University of Arizona
Tucson, AZ05-2027
Study Abroad - Communication And Psychology
Institute For American Universities
Madrid, SpainSkills
- Customer service excellence
- Cash handling
- Team collaboration
- Effective communication
- Empathy and adaptability
- Detail orientation
- Organizational skills
- Composure under pressure
- Interpersonal communication
- Social media management
Timeline
Restaurant Hostess
The Sandbar Beach Eats
05.2025 - Current
Social Media Assistant
HHI Beach Volleyball
05.2025 - 07.2025
Front Desk Receptionist
CycleBar
01.2023 - 08.2024
Retail Associate
Mingles
05.2020 - 08.2022
Barista Shift Supervisor
Carolina Coffee & Crumbs
03.2020 - Current
Bachelor of Arts - Psychology
University of Arizona
Bachelor of Arts - Communication
University of Arizona
Study Abroad - Communication & Psychology
St Mary's University
Study Abroad - Communication And Psychology
Institute For American Universities