Allison Naughton
Chesterfield,MO
Summary
Driven insurance agent offering personalized, courteous service. Expert at managing insurance sales, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
7
7
years of professional experience
Work History
Pet Insurance Sales Agent
Fetch Pet Insurance
03.2023 - Current
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Veterinary Technician
Spencer Creek Animal Hospital
01.2021 - 02.2023
- Advised owners on sanitation, feeding and general care to promote animal health.
- Prepared and labeled medications and instructed client on administration.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Prepared, sterilized and maintained medical instruments and equipment.
Lead Veterinary Technician
Manchester West Veterinary Hospital
05.2017 - 01.2021
- Trained and managed current and incoming Technician Staff
- Developed and enforced Hospital policies
- Managed Pharmaceutical Inventory
- Resolved conflicts effectively between team members by mediating disputes fairly while maintaining professionalism.
- Established clear expectations and accountability measures for team members, resulting in increased performance levels.
Bartender/Server
Mimi's Cafe
2014 - 2017
- Provided exceptional service to high volume of daily customers.
Education
Associate of Applied Science - Veterinary Technology
Midwest Institute
Fenton, MO2017
High School Diploma -
Fern Ridge High School
05.2012
Skills
- Customer Service
- Insurance sales
- Strong negotiation
- Product Knowledge
Timeline
Pet Insurance Sales Agent
Fetch Pet Insurance
03.2023 - Current
Veterinary Technician
Spencer Creek Animal Hospital
01.2021 - 02.2023
Lead Veterinary Technician
Manchester West Veterinary Hospital
05.2017 - 01.2021
Bartender/Server
Mimi's Cafe
2014 - 2017
Associate of Applied Science - Veterinary Technology
Midwest Institute
High School Diploma -
Fern Ridge High School
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