Allison Olson
Salem,NH
Summary
Driven and dedicated professional with experience at Cookie Monstah and Chatila's Bakery, excelling in customer engagement and cash handling accuracy. Demonstrated ability to increase customer satisfaction and loyalty through exceptional service and efficient operations. Skilled in fostering team cooperation and maintaining high safety and sanitation standards, contributing to a positive and productive work environment. Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.
Overview
3
3
years of professional experience
Work History
Store Team Member
Cookie Monstah
09.2023 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Filled online orders
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Team Member Bakery
Chatila's Sugar Free Bakery
09.2021 - Current
- Responsible for Opening and Closing the store during assigned shifts
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
Education
Bachelor of Science - Marketing
Merrimack College
North Andover, MA05.2026
Skills
- Workplace Safety
- Cash Handling Accuracy
- Customer Engagement
- Reliable and Responsible
- Customer Service
- Friendly and Helpful
- Team Cooperation
- Store Opening and Closing
- Store maintenance
- Reliability and punctuality
Timeline
Store Team Member
Cookie Monstah
09.2023 - Current
Team Member Bakery
Chatila's Sugar Free Bakery
09.2021 - Current
Bachelor of Science - Marketing
Merrimack College
Similar Profiles
Amanda MintzAmanda Mintz
Baker at Cookie MonstahBaker at Cookie Monstah
Jaden RomanJaden Roman
Retail Associate at Cookie MonstahRetail Associate at Cookie Monstah
Amelia RansomAmelia Ransom
Crew Member at Cookie CartCrew Member at Cookie Cart