Allison Pettit
Luray,VA
Summary
Customer service professional with waiter experience managing high-volume dining environments. Strong communication and interpersonal skills support positive guest experiences and efficient table management. Proven workflow improvement and team efficiency contributions that strengthen service reputation. Known for strong organizational skills and effective communication, ready to contribute to team success and improve operational efficiency. Motivated individual with Microsoft Excel certification and strong communication skills.
Overview
5
5
years of professional experience
Work History
Server
Mimslyn Inn
Luray, Virginia
03.2026 - Current
- Delivered exceptional service to a high volume of daily customers, enhancing overall dining experience.
- Fostered positive dining atmosphere by providing friendly and attentive service to guests.
- Provided excellent customer service to ensure satisfaction.
- Engaged with guests to address inquiries and accommodate special requests, ensuring satisfaction.
- Assisted in setting up and clearing tables for efficient service flow.
- Maintained cleanliness and organization of dining area and serving stations.
Intern
Pettit Paving LLC
Stanley, Virginia
08.2021 - 05.2024
- Compiled weekly payroll for employees, ensuring accuracy of entered data
- Managed QuickBooks including recording expenses, writing checks, and monthly bank reconciliations.
- Resolved customer inquiries and concerns, contributing to improved satisfaction.
- Documented all activities performed during internship, maintaining accurate records.
Education
BBA - Business Management
James Madison University
Harrisonburg, VA05-2027
Associate of Science - General Studies
Laurel Ridge Community College
Middletown, VA05-2024
Skills
Customer relationship management
- Payroll administration
- QuickBooks management
- Microsoft Excel certification
- Google proficiency
- Microsoft Word certification
- Microsoft PowerPoint certification
- Harvard spreadsheet certification
Timeline
Server
Mimslyn Inn
03.2026 - Current
Intern
Pettit Paving LLC
08.2021 - 05.2024
BBA - Business Management
James Madison University
Associate of Science - General Studies
Laurel Ridge Community College