Allison Polidura
Summary
A diverse and hard working individual with adaptive learning skills. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Jesse McCallum
03.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created Hourly staff schedule.
- Maintained a clean and efficient environment.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Maintained safe balance and went to the bank if needed.
Customer Service Associate
Suzanne Buffino
08.2022 - 03.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Lifted up to 30 pounds of boxes.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Stored food in designated containers and storage areas to prevent spoilage.
- Utilized POS system to receive and process food and beverage orders.
Education
No Degree - ASL Interpreting
University of Northern Colorado
Greeley, CO06.2027
High School Diploma -
Colonia High School
Colonia, NJ06.2022
Skills
- Staff Management
- Sales Growth
- Inventory Control
- Verbal and Written Communication
- Shift Scheduling
- Vendor Management
- Incident Reports
- Customer Service
- Reading Comprehension
- Language Interpretation
- Positive Reinforcement Strategies
- POS Transactions
- Basic Mathematics
- Multitasking
Languages
English
Native or Bilingual
ASL
Professional Working
Timeline
Customer Service Associate
Suzanne Buffino
08.2022 - 03.2023
Assistant Store Manager
Jesse McCallum
03.2021 - Current
No Degree - ASL Interpreting
University of Northern Colorado
High School Diploma -
Colonia High School