Allison Provo
Melissa
Overview
18
18
years of professional experience
1
1
Certification
Work History
Private Nanny
Local Family
08.2025 - Current
- I care for a 9 month old baby. I am responsible for feeding her, changing her, and making sure she receives adequate rest.
- Help her meet milestones and participate in enrichment activities that help her with personal growth.
- Communicate clearly with the parents.
- Punctual, responsible, dependable.
Substitute Teacher
Melissa ISD
08.2025 - Current
- Fill in for teachers when they are out of the classroom for training, sickness, vacation, etc.
- Teach the lesson plans that the teacher provides.
- Help students with their work and understanding of their assignments.
Small Business Owner-Crafting & Laser Engraving
AP Design
08.2020 - Current
- Run a crafting business from my home.
- Laser engraving.
- Advertise products and services on social media.
- Provide impeccable customer service and competitive pricing to ensure my customers are happy and return to me for future orders.
Pet Sitter
Self
05.2008 - Current
- Communicated effectively with pet owners to provide updates and address concerns.
- Built strong relationships with clients, fostering trust and repeat business through exceptional service.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Lead Veterinary Technician
SafetyCall
01.2020 - 12.2021
- Supervised veterinary team to ensure high-quality patient care and adherence to clinical protocols.
- Accepted transferred calls from escalated callers.
- Reported daily interactions and issues to my supervisor and the client liason.
- Reviewed data entry and cases from my team. Advised the team members of any errors that needed correction.
Industry Representative
SafetyCall
04.2018 - 12.2021
- This was a remote position. SafetyCall is based in Bloomington, Minnesota, but I worked from Allen, Texas and Melissa, Texas.
- Answered phone calls from consumers and veterinary clinics. Triaged medical emergencies and provided treatment advice and guidelines.
- Reported adverse events, inquiries, and product defects to the pharmaceutical company as well as the FDA and EPA.
- Documented customer information and medical information in computer system.
Licensed Veterinary Technician
VCA Animal Diagnostic Clinic
02.2013 - 03.2018
- Assist in ICU or other departments (cardiology, oncology, radiation oncology) as needed.
- I worked directly with an internal medicine specialist.
- Obtain patient history and vitals.
- Lab testing
- Provide client education on various diseases, medications, procedures, etc.
- IV catheter placement, feeding tube placement
- Administered anesthesia and monitored vital signs during surgical procedures.
- Assisted in diagnostic imaging, including radiographs and ultrasounds, ensuring accurate results.
- Educated pet owners on post-operative care and preventive health measures for optimal recovery.
- Maintained accurate medical records and inventory management to support clinic operations.
Education
Associate of Applied Science - Veterinary Technology
Cedar Valley College
Lancaster, TX05.2008
High School Diploma -
Lamar High School
Arlington, TX05.2003
Skills
- Data Entry
- Phone Etiquette
- Infant care experience
- Schedule management
- Social skill development
- Conflict Management
Certification
I passed the National and State Board examinations for veterinary technicians in June 2008.
Timeline
Private Nanny
Local Family
08.2025 - Current
Substitute Teacher
Melissa ISD
08.2025 - Current
Small Business Owner-Crafting & Laser Engraving
AP Design
08.2020 - Current
Lead Veterinary Technician
SafetyCall
01.2020 - 12.2021
Industry Representative
SafetyCall
04.2018 - 12.2021
Licensed Veterinary Technician
VCA Animal Diagnostic Clinic
02.2013 - 03.2018
Pet Sitter
Self
05.2008 - Current
Associate of Applied Science - Veterinary Technology
Cedar Valley College
High School Diploma -
Lamar High School