Kelly Mann
Los Angeles,CA
Summary
Highly motivated and recent graduate from the University of California, Los Angeles with a Bachelor of Arts in Psychology, eager to leverage academic knowledge to contribute effectively in research. Seeking an opportunity to apply theoretical understanding and research skills, while gaining practical experience and professional growth.
Overview
6
6
years of professional experience
Work History
Private Nanny
Monica Dearing
07.2023 - 08.2023
- Excellent communication skills when interacting with both children and parents.
- Skilled at managing schedules and routines for children.
- Resourceful in finding creative solutions to challenges that may arise during caregiving.
- Capable of adjusting to changing family schedules and needs.
- Able to handle unexpected situations with composure and quick thinking.
- Strong conflict resolution skills to handle disagreements or misunderstandings among children.
Internship Student
TEACH (UCLA)
03.2022 - 12.2022
- Created educational presentations on public health and policy issues.
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Participated in research to support goals and objectives of employer and assigned team.
- Responded quickly to questions and inquiries via phone and email.
- Conducted research and presented findings to leadership.
- Built professional working relationships with peers and supervisors.
- Participated in company and department meetings.
Sales Associate
JCPenney
10.2017 - 02.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Set up and activated customer accounts.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Education
Bachelor of Arts - Psychology
University of California - Los Angeles
Los Angeles, CA06.2023
Skills
- Microsoft Office
- Programming in R Studio
- Data Mining
- Digital Archiving
- Computer Skills
- Research Skills
- Data Entry
- Verbal and Written Communication
- Fast Learner
- Flexible Schedule
- Teamwork and Collaboration
Timeline
Private Nanny
Monica Dearing
07.2023 - 08.2023
Internship Student
TEACH (UCLA)
03.2022 - 12.2022
Sales Associate
JCPenney
10.2017 - 02.2018
Bachelor of Arts - Psychology
University of California - Los Angeles
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