Enthusiastic animal care provider successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide urgent care.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist
Veterinary Clinic of the Mineral Area
Farmington, Missouri
05.2025 - Current
Greeted clients, verified patient information for accuracy, and maintained organized front-desk records to enhance client experience.
Answered multi-line phones, relayed messages promptly, and directed clients to appropriate veterinary services for efficient communication.
Scheduled appointments, managed calendars, and coordinated patient flow for smooth daily clinic operations.
Collected payments, processed invoices accurately, and clarified billing questions to ensure client understanding.
Updated medical files and entered appointment details into practice management system.
Receptionist/Lead Kennel Technician
Pawtopia Boarding and Grooming
Festus, Missouri
11.2024 - 05.2025
Answered phones and scheduled boarding and grooming appointments to ensure optimal client service and satisfaction.
Updated reservation records and maintained accurate client and pet information.
Processed payments, issued receipts, and balanced front-desk transactions to maintain accurate financial records.
Monitored kennel areas to maintain clean, safe, and sanitary animal housing.
Fed dogs and cats according to dietary instructions and scheduled routines to support health and well-being of animals.
Observed animal behavior and reported signs of illness, injury, or distress.
Livestock Handler
Grant's Farm
St Louis, Missouri
03.2023 - 11.2024
Restrained and moved goats safely during handling, loading, and routine care.
Monitored goat behavior and identified signs of illness, injury, or stress.
Administered medications prescribed by veterinarians.
Participated in activities related to breeding and raising livestock such as banding, tagging, vaccinating, milking, and hoof trimming.
Organized records of feed intake, weight gain, and health treatments to track animal development and support care decisions.
Maintained water troughs, feed bins, and animal care equipment.
Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
Collaborated with team to ensure efficient livestock management and care practices.