Allison Roque
Director Of Operations
San Antonio,TX
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
35
35
years of professional experience
Work History
Director of Operations
Televisa Univision
San Antonio, TX
09.1989 - 12.2024
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations
- Formed and sustained strategic relationships with clients.
- Created policies and procedures for improved workflow processes.
- Coordinated activities between different departments to ensure successful completion of projects.
- Established operational guidelines and identified opportunities for improvement.
- Ensured compliance with copyright laws related to digital media production studio operations.
- Organized video shoots, edited footage and created motion graphics for various projects.
- Delegated work to staff, setting priorities and goals.
- Provided technical support to team members when needed during production processes.
- Developed and maintained relationships with clients to ensure satisfaction with services provided.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Supervised post-production activities such as color correction and audio mixing.
- Reviewed scripts for accuracy prior to filming or audio recording.
- Developed workflow processes to streamline productions and maximize efficiency in the production process.
- Coordinated with clients on all aspects of projects from initial concept through post-production delivery.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Osceola High School
Kissimmee, FLSkills
- Critical thinking
- Team management
- Flexible and adaptable
- Customer service
- Quality assurance
- Remote office availability
- Friendly, positive attitude
- Cultural awareness
- Recordkeeping
- Relationship building
- Written communication
- Analytical and critical thinking
- Active listening
- Conflict resolution
- Audio editing
- Video editing
- Lighting techniques
- Sound design
- Live streaming
- Video compression
- Storyboarding
- Color grading
- Script writing
- Scheduling coordination
- Camera operation
- Audio production
- Production scheduling
Accomplishments
- 3 Time Emmy award winner
- 2 time Telly award winner
- Multiple Nominations
Languages
Spanish
Limited
References
References available upon request.
Timeline
Director of Operations
Televisa Univision
09.1989 - 12.2024
GED -
Osceola High School
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