Allison Samuels
Chicago,IL
Summary
Highly qualified and professional individual with a track record of successfully improving operations and solving complex problems. Skilled in building strong and lasting relationships with key decision makers, customers, and team members to drive company objectives forward. Equipped with extensive training and unique experiences, prepared to embrace new professional challenges and make a meaningful impact.
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Coldwell Banker Real Estate Group
07.2024 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Reviewed market research data and changed sales plans accordingly.
Behaviour Technician
Impacting Autism
03.2022 - Current
- Provide in-home Applied Behavior Analysis (ABA) services to children with Autism Spectrum Disorder ages 2-22
- Collect and analyze data on socially significant behaviors
- Implement behavioral intervention plans that focus on skill acquisition and behavior reduction
- Collaborate with team members and parents to design and execute a cohesive treatment plan for each individual child
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Head Server
Whiskey Bend
01.2023 - 07.2024
- Provide exemplary customer service both in person and over the phone while receiving, complying, inputting, and delivering orders
- Sustain a team oriented and helpful mind frame; assist team members with food and drink runs, clean ups, financial transactions
- Train new teammates and maintain a high level of costumer service
- Remain calm and collected under a high pressure and fast paced work environment
- Handle financial transactions and increase sales
- Collaborate with both Front of House and Back of House Team members on new plans to implement the highest quality of customer service
- Memorize menu items and drink recipes to ensure guest have the highest quality experience
- Maintain education on new whiskey processes and products to increase sales
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
Client Acquisition Associate
Northwestern Nutual
07.2023 - 11.2023
- Prospect Potential Clients
- Collect and input sensitive and confidential information
- Generate new leads and set appointments for the Lead Financial Adviser, within defined territory, for specific lines of business, through cold calling campaigns
- Maintain professionalism and proper phone etiquette when explaining services to customers
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Nanny
Private Family
08.2020 - 05.2022
- Design and implement creative, educational, and engaging activities for a baby and toddler
- Develop and maintain a daily schedule while being aware of developmentally appropriate milestones and transitions
- Provide housekeeping and keep a tidy, organized home for the family
- Create a kind, compassionate, loving, and understanding environment that allows for learning and growth
- Communicate with parents to ensure consistency in the childcare
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Server
Hala Kahiki
06.2021 - 09.2021
- Provide exemplary customer service both in person and over the phone while receiving, complying, inputting, and delivering orders
- Sustain a team oriented and helpful mind frame; assist team members with drink runs, clean ups, financial transactions, and train new employees
- Remain calm and collected under a high pressure and fast paced work environment
- Handle financial transactions and increase sales
- Memorize menu items and drink recipes in order to ensure guest have the highest quality experience
Server
McNally’s Irish Pub
10.2019 - 07.2020
- Provide exemplary customer service both in person and over the phone while receiving, complying, inputting, and delivering orders
- Sustain a team oriented and helpful mind frame; assist team members with food runs, clean ups, financial transactions, and train new employees
- Remain calm and collected under a high pressure and fast paced work environment
- Handle financial transactions and increase sales
- Memorize menu items and drink recipes in order to ensure guest have the highest quality experience
Senior Registered Behavior Technician
Total Spectrum Care
11.2018 - 04.2019
- Mentor new therapists and lead client-based ABA sessions while performing the duties of role-model RBT
- Organize and create teaching materials to engage clients
- Design innovative solutions and reduce problematic behaviors
- Collaborate with treatment teams and communicate in order to execute effective treatment plans
Registered Behaviour Technician
Total Spectrum care
04.2018 - 11.2018
- Provide in-home Applied Behavior Analysis (ABA) services to children with Autism Spectrum Disorder
- Collect and analyze data on socially significant behaviors
- Implement behavioral intervention plans that focus on skill acquisition and behavior reduction
Education
Bachelors of Psycholoy -
Marquette University
01.2018
Skills
- Exceptional Customer Service & Communication
- Leadership and Team Collaboration
- Data Collection & Analysis
- Behavioral Health Expertise
- Time Management & Goal-Oriented Execution
- Child Development & Education
- Advanced Microsoft Word Proficiency
Languages
English
Timeline
Real Estate Agent
Coldwell Banker Real Estate Group
07.2024 - Current
Client Acquisition Associate
Northwestern Nutual
07.2023 - 11.2023
Head Server
Whiskey Bend
01.2023 - 07.2024
Behaviour Technician
Impacting Autism
03.2022 - Current
Server
Hala Kahiki
06.2021 - 09.2021
Nanny
Private Family
08.2020 - 05.2022
Server
McNally’s Irish Pub
10.2019 - 07.2020
Senior Registered Behavior Technician
Total Spectrum Care
11.2018 - 04.2019
Registered Behaviour Technician
Total Spectrum care
04.2018 - 11.2018
Bachelors of Psycholoy -
Marquette University
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