Allison Schrieber

• Prepared and organized legal documents for attorney review and court filings.
• Assisted with case management, maintaining schedules, deadlines, and client communications.
• Coordinated meetings between clients and attorneys, ensuring all parties were informed of case progress.
• Confirmed appointments, communicated with clients, and updated client records.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Managed incoming calls and directed them to appropriate personnel.
• Processed incoming and outgoing mail, ensuring timely distribution.
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled settlement checks and mailed out to clients, including invoices
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Coordinated scheduling of appointments and meetings for staff members.

Receptionist 12/2019-11/2020

• Greeted visitors and clients promptly upon arrival at the front desk.
• Managed multi-line phone system, directing calls to appropriate personnel.
• Stocked and maintained lounge for guest
• Directed customers to sales, service or parts

Service and Sales Customer Care Specialist 11/2020-05/2021

• Collaborated with service and sales teams to address and resolve customer concerns efficiently.
• Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.

Team lead Detailer 05/2021 - 07/2025

• Enhanced vehicle appearance inside and out to increase customer appeal.
• Trained new team members by relaying information on company procedures and safety requirements.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Led team in achieving service goals and enhancing customer satisfaction.

• Enhanced vehicle appearance inside and out for customer purchase.
• Conducted thorough inspections of vehicles to ensure quality standards were met.
• Utilized advanced detailing tools and products to restore vehicle appearance.
• Collaborated with team members to optimize workflow and improve efficiency.

• Ensured proper stock rotation to maintain product freshness.
• Utilized equipment efficiently unload delivery trucks each day.
• Stocked shelves efficiently, adhering to store layout and product placement guidelines.

• Prepared meals under tight time constraints, ensuring timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Served hot food during buffet service, maintaining quality and presentation standards.
• Supported multiple kitchen tasks, including cashier duties, to streamline workflow.