Allison Shaw

• A direct support professional is responsible for assisting clients with hygiene, meals, transportation, minor medical issues, toileting, as well as daily tasks/goals
• Responsible for all daily documentation on clients in/under professional's care or supervision
• Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
• Accompanied individuals on outings to promote independence and integration into the community.
• Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
• Collaborated with other staff members to develop individualized service plans for each participant.

• Pharmacy Cashier - responsible for managing/directing all phone lines, stocking, ordering, cleaning, organizing, contacting patients, and operating pharmacy register.
• Pharmacy Trainee - responsible for verifying, labeling, filling, and dispensing prescriptions. Additionally, answer customer questions and referred to pharmacist for medication information.

SUMMER

• Maintained accurate records including daily attendance logs, incident reports, and medical forms.
• Assisted in developing weekly lesson plans for various age groups.
• Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.

SEASONAL

• As a canvasser, my responsibilities included knocking doors, passing out informational packets, collecting data and responses on local/state legislation. Additionally, for the second term of my contract with R.A.M.P I served as a campaign manager for a local Board of Education campaign. Responsibilities were updated to include: collect and distribute information on behalf of a community candidate; taking phone calls, coordinating company campaign events, and to lead regular progress meetings.

• As a direct support professional, assist clients with hygiene, meals, transportation, minor medical issues, toileting, as well as daily tasks/goals.
• Responsible for all daily documentation on clients in/under my care or supervision.
• Supported client rights in accordance with applicable laws, regulations and ethical standards.

SUMMER

• A customer experience associate is responsible for troubleshooting customer’s software and resolving their technical issues remotely.
• Responsibilities including, but not limited to: documenting information for cases assigned, verification processes, billing/subscription information, transferring lines, and operating multiple computer monitors simultaneously.
• Collaborated with other departments to ensure customer needs were met efficiently.
• Maintained accurate records of all interactions with customers in CRM system.

• A direct support professional is responsible for assisting clients with hygiene, meals, transportation, minor medical issues, toileting, as well as daily tasks/goals
• Responsible for all daily documentation on clients in/under professional's care or supervision
• Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
• Accompanied individuals on outings to promote independence and integration into the community.
• Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
• Collaborated with other staff members to develop individualized service plans for each participant.

SEASONAL

• A student marketer is responsible for contacting alumni of Marshall University in regard to raising money for the Marshall University Annual Fund, securing donations on behalf of other university entities, departments, and private scholarships. Additionally, responsibilities extend to include updating contact information, answering questions, taking pledges via mail, and processing credit card payments via phone.
• Highest number of pledges of any student marketer during Spring 2019 semester

SEASONAL

• A recreation attendant is responsible for keeping all facilities clean, assisting patrons, rearranging equipment, assisting with intramural activities, and keeping facilities stocked.
• Monitored safety regulations in accordance with established guidelines.
• Assisted with setting up special events such as birthday parties, corporate functions.

SUMMER 2018 and SUMMER 2019

• Utilized a variety of instructional strategies such as guided reading, phonics instruction, and literature circles to teach literacy concepts.
• Engaged students in meaningful conversations about literature topics using higher order questioning techniques.
• Monitored attendance records and academic progress reports for each student.
• Planned and facilitated extra-curricular activities such as extracurricular activities and events for parent/student participation
• Collaborated with other counselors, administrators, and parents to ensure successful student outcomes.