Allison Smyser
Garland,TX
Summary
Automotive parts specialist with comprehensive understanding of automotive systems and parts distribution. Utilizes technical background to provide exceptional service to a large team of technicians and customers. Known for effective team collaboration and adaptable problem-solving skills, ensuring seamless operations and customer satisfaction. Does not give up until a problem is solved or system is repaired, and takes knowledge from each experience to continue improving.
Overview
12
12
years of professional experience
Work History
Automotive Parts Specialist
Sewell BMW
Grapevine, TX
06.2022 - Current
- Achievement: Winner of the 2022 Joe Diggs Extra Mile Award
- Organizing and maintaining warehouse in a clean and ergonomic fashion
- Developed expertise in BMW parts catalog and technical specifications.
- Utilize technical knowledge to navigate parts diagrams
- Utilizing CDK software platform for POS, inventory control, customer records, etc.
- Regularly communicate with BMW to solve technical issues and utilize wiring diagrams to identify physical connector parts
Automotive Repair Technician
Sewell BMW
Grapevine, TX
01.2018 - 06.2022
- Achievement: Technician Elite 2019
- Earned EPA 609 certification
- Achieved BMW Member training status through training and hands-on assessments
- Tailored diagnostic process to solve unique problems
- Maintained a clean and professional working environment
- Stayed up-to date with new vehicle technology
Automotive Repair Technician
T-Berry Enterprise
Fort Worth, TX
07.2014 - 01.2018
- Worked on countless makes and models in an independent environment
- Utilize CCC, complaint, cause, correction, to repair vehicles
- Gained understanding of each system and creating a diagnostic path before beginning work on vehicle
- Perform repairs and maintenance to vehicles with attention to detail and safety
Education
Associate of Arts -
Dallas College
Dallas, TX07.2025
ASE Certification - 5 Certifications Earned
Automotive Service Excellence
Skills
- Takes pride in solving complex problems
- Been rebuilding bikes and software since a young age
- Exceptional verbal and written communication skills
- Technical acumen
- Respect for safety procedures
- Computer literacy
- Analytical thinker
- Love of working with electrical and mechanical systems
- Passion for learning and continued improvement
Timeline
Automotive Parts Specialist
Sewell BMW
06.2022 - Current
Automotive Repair Technician
Sewell BMW
01.2018 - 06.2022
Automotive Repair Technician
T-Berry Enterprise
07.2014 - 01.2018
Associate of Arts -
Dallas College
ASE Certification - 5 Certifications Earned
Automotive Service Excellence