Dawnelle Wagner
Fountain Inn,SC
Summary
Adept Automotive Parts Specialist with a proven track record at Roy Metal Finishing Company, enhancing sales through expert customer service and parts cataloging. Skilled in supplier negotiations and problem-solving, significantly improving customer satisfaction. Trained teams, ensuring quality and efficiency, embodying a results-driven approach with a blend of hard and soft skills. Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Dependable familiar with wide range of parts manufacturers and available product lines. Supports technicians and customers alike with diverse parts needs. Keeps accurate records and bills parts correctly using . Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Parts Specialist
Roy Metal Finishing Company
Piedmont, SC
08.2023 - 09.2024
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Transmission Builder
ZF Transmissions
Gray Court, SC
02.2024 - 08.2024
- Kept up-to-date with advancements in the automotive industry through ongoing professional development opportunities such as workshops and seminars.
- Prioritized tasks effectively under tight deadlines without sacrificing quality of workmanship or customer satisfaction levels achieved through completed projects.
- Trained new employees on proper techniques and procedures for rebuilding transmissions, promoting a consistent standard of excellence within the team.
- Assisted colleagues in troubleshooting challenging issues encountered during transmission repair jobs, fostering a collaborative work environment conducive to problem-solving efforts.
Machine Operator
Autokiniton
Laurens, SC
09.2023 - 01.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Quality Control Inspector
Yanfeng Automotive Interiors
Fountain Inn, SC
02.2023 - 09.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Machine Cleaner
BMW Manufacturing
06.2022 - 02.2023
- Increased overall production efficiency with meticulous attention to detail in machine cleaning tasks.
- Kept accurate records of completed tasks, enabling managers to track progress on various projects involving equipment cleanliness initiatives more easily.
- Collaborated with maintenance teams to address complex issues related to machine cleanliness and function.
- Complied with industry safety standards while executing all machine cleaner duties effectively.
Packer Associate
New Life Nursery And Garden
Fountain Inn, SC
09.2021 - 06.2022
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
Assembly Line Production Worker
Pierburg
Fountain Inn, SC
12.2020 - 09.2021
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Education
High School Diploma -
Reading High School
Reading, PA1995
Skills
- Parts Cataloging
- Vehicle diagnostics
- Product presentation
- Supplier Negotiations
- Customer Service
- Problem-solving skills
- Improving customer satisfaction
- Shipping coordination
- Order Fulfillment
- Problem-Solving
- Quality inspection and control
- Efficient Packaging
- Pet handling
- Compassionate Care
- Cleaning Protocols
- Client Communication
- General tool knowledge
- Safety Procedures
- Heavy Lifting
- Attention to Detail
- Machinery Operation
- Good Communication
- Strong Work Ethic
- Shipping and receiving
- Self-Motivated and Independent
- Patience and Persistence
- Animal Enrichment
- Animal Empathy
- Punctual and Reliable
- Teamwork
- Product Packaging
Certification
- Veternarian Assistant Degree Stratford Career Institute 2020
Timeline
Transmission Builder
ZF Transmissions
02.2024 - 08.2024
Machine Operator
Autokiniton
09.2023 - 01.2024
Automotive Parts Specialist
Roy Metal Finishing Company
08.2023 - 09.2024
Quality Control Inspector
Yanfeng Automotive Interiors
02.2023 - 09.2023
Machine Cleaner
BMW Manufacturing
06.2022 - 02.2023
Packer Associate
New Life Nursery And Garden
09.2021 - 06.2022
Assembly Line Production Worker
Pierburg
12.2020 - 09.2021
High School Diploma -
Reading High School