Allison Stacey
Ridgecrest,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly learning new skills.
Overview
7
7
years of professional experience
Work History
Bartender
Patriot Saloon
Ridgecrest, CA
02.2023 - Current
- Provided excellent customer service by engaging with patrons and addressing needs.
- Collaborated with kitchen staff to ensure timely service of food and beverages.
- Managed inventory by tracking stock levels and ordering supplies as needed.
- Trained new bartenders on drink preparation techniques and safety protocols.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Legal Secretary Intern
Wayne Silva Law Office
Ridgecrest, California
09.2023 - 11.2023
- Managed legal correspondence and documentation for attorneys and clients.
- Coordinated schedules and appointments for attorneys and clients effectively.
- Communicated with clients to gather information and provide updates on cases.
- Maintained confidentiality of sensitive information in all transactions and communications.
- Answered phone calls from clients or other professionals regarding cases in progress or upcoming events.
- Created filing systems for hard copy documents as well as electronic records.
Intern
Women Center High Desert
06.2022 - 07.2022
- I job shadowed the programs coordinator, the psychologist on site, as well as the caseworkers on shift.
- I supported the team with intake forms from new clients.
- Engaged with participants during events, fostering a supportive environment.
- Maintained positive working relationship with fellow staff and management.
- Assisted in organizing community outreach programs for women's health education.
GEC Order Specialist (Contract)
Lululemon Athletica
11.2021 - 05.2022
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Connected with distribution centers regarding packages.
- Provided customer service support by responding promptly to inquiries regarding order status and shipment tracking information
GEC Educator (Contract)
Lululemon Athletica
07.2021 - 11.2021
- Monitored stock levels to support inventory management and reorder processes.
- Answered phone calls, emails, live chats, and texts to provide excellent guest resolutions.
- Updated customer records and order statuses in the company database regularly.
- Provided exceptional customer service by resolving issues related to orders promptly.
- Provided customer service support by responding promptly to inquiries regarding order status and shipment tracking information.
Educator
Lululemon Athletica
Tukwila, WA
11.2018 - 06.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Utilized Point of Sale system to accurately process transactions quickly and efficiently.
- Ensured all orders were accurately picked, packed and labelled for shipping.
Education
Bachelor of Arts - Criminal Justice, International Politics
California State University Fullerton
Fullerton, CA05-2024
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA05-2024
Associate of Arts - Social and Behavioral Science
Cerro Coso Community College
Ridgecrest, CA05-2020
Associates in Liberal Arts - Math And Science
Cerro Coso Community College
Ridgecrest, CA05-2020
Skills
- Organizational and communication skills
- Proficient in Microsoft Office
- Analytical thinking
- Adaptability and flexibility
- Conflict resolution strategies
- Composure under pressure
References
References available upon request.
Timeline
Legal Secretary Intern
Wayne Silva Law Office
09.2023 - 11.2023
Bartender
Patriot Saloon
02.2023 - Current
Intern
Women Center High Desert
06.2022 - 07.2022
GEC Order Specialist (Contract)
Lululemon Athletica
11.2021 - 05.2022
GEC Educator (Contract)
Lululemon Athletica
07.2021 - 11.2021
Educator
Lululemon Athletica
11.2018 - 06.2020
Bachelor of Arts - Criminal Justice, International Politics
California State University Fullerton
Bachelor of Arts - Psychology
California State University, Fullerton
Associate of Arts - Social and Behavioral Science
Cerro Coso Community College
Associates in Liberal Arts - Math And Science
Cerro Coso Community College
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