Dynamic leader skilled in strategic planning and organization, driving productivity in diverse settings. Demonstrated ability to produce compelling content that improves business visibility and customer interaction. Strong relationship-building skills foster customer loyalty and satisfaction. Results-oriented management style enhances team effectiveness and operational results.
Overview
6
6
years of professional experience
Work History
Team Lead
Chic Fil A
05.2020 - 06.2021
Confer with management to resolve worker problems, complaints or grievances
Calculate total payments received during a time period, and reconcile this with total sales
Sort, count and wrap currency and coins
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
Manager
Peaches and cotton boutique
05.2015 - 05.2020
Hired, trained and mentored staff to maximize effectiveness
Communicated best practices among on-site and external personnel to align efforts and goals
Oversaw social media posting, content creation, and distribution strategies.
Developed and implemented weekly posting schedules to enhance engagement.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency
Maintained team efficiency by delegating daily activities, monitoring output and rewarding positive contributions
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability