Allison Stickle
South Amboy,NJ
Summary
Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
29
29
years of professional experience
Work History
Office Assistant
E&G Exterminators
04.2023 - Current
- Interacts with customers by phone, email, or in-person to provide information.
- Manages daily data entry and kept clerical information accurate and up-to-date.
- Increases customer satisfaction by providing professional and courteous support.
Pharmacy Technician/Delivery Driver
Madura Pharmacy
08.2015 - 01.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Delivered medications on a daily basis to homebound patients.
Customer Service Representative
Haier America
03.2010 - 06.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Lead Customer Service Associate
Nippon Express
07.2005 - 10.2007
- Facilitated open communication between team members and management, fostering a positive work culture built on trust and transparency.
- Assisted in developing training materials aimed at enhancing employee skillsets and encouraging professional development.
- Resolved escalated customer complaints effectively while maintaining composure under pressure.
Office Assistant
GM
07.1995 - 08.2005
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
- Maintained a clean, organized reception area for a welcoming environment for patients and visitors.
Education
Bachelor of Arts - Psychology
Norwich University
Northfield, VT05.1995
Skills
- Customer Service
- Data Entry
- Strong Problem Solver
- Proofreading
Timeline
Office Assistant
E&G Exterminators
04.2023 - Current
Pharmacy Technician/Delivery Driver
Madura Pharmacy
08.2015 - 01.2023
Customer Service Representative
Haier America
03.2010 - 06.2015
Lead Customer Service Associate
Nippon Express
07.2005 - 10.2007
Office Assistant
GM
07.1995 - 08.2005
Bachelor of Arts - Psychology
Norwich University