Allison Volcic
Rock Springs,WY
Summary
Dynamic manager with proven success at enhancing community engagement and customer satisfaction through strategic event planning and training development. Skilled in budget management and regulatory compliance, I excel in fostering partnerships and delivering impactful results in high-pressure environments.
Overview
25
25
years of professional experience
Work History
Administrative Assistant - Joint Powers Board
Sweetwater County Specific Purpose Tax
Green River, WY
10.2023 - Current
- Oversee the distribution of over $44M in public funding by maintaining compliance with local, state, and federal requirements.
- Maintain thorough documentation, prepare financial spreadsheets, and facilitate annual audits.
- Serve as the board’s communications point person for government officials, legal counsel, vendors, and constituents.
- Schedule, attend, and prepare materials for meetings.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Produce reliable reports by checking financial statements for accuracy.
Industry Relations Manager
Sweetwater County Joint Travel & Tourism Board
Rock Springs, WY
12.2021 - Current
- Act as an ambassador for all visitor-related services, and organize/host tourism events to increase destination appeal.
- Cultivate relationships between the community and Sweetwater County Travel & Tourism as a liaison.
- Plan and deliver training sessions to local tourism workers to improve employee effectiveness, and address areas of weakness.
- Create and manage budgets for travel, training, and team-building activities.
- Remain calm and professional in stressful circumstances and effectively diffused tense situations.
- Oversee daily operations, maintaining efficiency and quality standards.
- Ensure compliance with industry regulations and company policies.
- Resolve customer inquiries and complaints requiring management-level escalation.
- Lead meetings with hospitality partners to promote community events and packages.
Senior Administrative Assistant to Department Director
City of Rock Springs – Parks & Recreation Department
Rock Springs, WY
01.2013 - 11.2021
- Spearheaded communication initiatives across four divisions to enhance program visibility and attendance.
- Coordinated logistics for major public events, including 2015 WRPA Annual Convention with over 100 attendees.
- Cultivated positive internal culture through staff engagement programs and teambuilding experiences.
- Served as departmental liaison with city officials and local/state organizations at statewide industry events.
- Provided executive-level support to Director through project coordination and strategic planning.
- Assisted in preparation of budgets and financial statements for upper management review.
- Managed daily office operations and maintained inventory to ensure efficient functionality.
- Reviewed documents and records to confirm accuracy while adhering to company policies.
Education
Bachelor of Science - Elementary Education
Cameron University
Lawton, OK05-1996
Bachelor of Arts - Mass Communication / Public Relations
University of Utah
Salt Lake City, UT05-1992
Skills
- Event planning and community engagement
- Budget management
- Customer service
- Training development
- Operational efficiency
- Documentation and reporting
- Professionalism and courtesy
- Financial oversight
- Teamwork and collaboration
- Program development
- Copywriting and editing
- Content development and management
- Project management
- Effective leader
- Effective communication
- Public relations and marketing strategy
- Adaptability and flexibility
- Oversee administrative functions
- Regulatory compliance
- Public speaking
References
- Mike Evans, Former Superintendent, Rock Springs Family Recreation Center, (307) 389-3136
- Robb Slaughter, Chairman, Sweetwater County Joint Powers Board, Specific Purpose Tax, (307) 371-1664
- Sara Mattson, Owner, Green River RV Park, (307)871-3068.
Community Leadership And Volunteerism
- Organizer, Gail Hill Memorial Craft Fair
- Co-Organizer, The ART Movement
- Member, 2013 Sweetwater County Leadership Class
- Chair, WRPA Membership Committee
- Volunteer Lead: Sweetwater Events Complex, NHSFR, Cowboys Against Cancer, Relay for Life
- Political Campaign Supporter: Liisa Anselmi-Dalton for WY Senate
- Chair & Member, Military Family Readiness Groups, PEO Chapter L
- Fundraiser: Make-A-Wish, Salvation Army, United Way
Timeline
Administrative Assistant - Joint Powers Board
Sweetwater County Specific Purpose Tax
10.2023 - Current
Industry Relations Manager
Sweetwater County Joint Travel & Tourism Board
12.2021 - Current
Senior Administrative Assistant to Department Director
City of Rock Springs – Parks & Recreation Department
01.2013 - 11.2021
Bachelor of Science - Elementary Education
Cameron University
Bachelor of Arts - Mass Communication / Public Relations
University of Utah
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