Javid Rouse
Albany,United States
Summary
Strategic professional in cultural industries and government administration with a strong track record in stakeholder engagement and project leadership. Recognized for winning a major music championship, showcasing innovation and community impact. Currently enhancing organizational effectiveness through cross-functional collaboration and strategic policy implementation within a state education agency.
Overview
9
9
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT 2
New York State Education Department
Albany, United States
09.2025 - Current
- Coordinated strategic initiatives for executive leadership at major state government agency, enhancing decision-making processes.
- Prepare briefing materials, analytical reports, presentations, and recommendations used by senior decision-makers.
- Lead modernization and SharePoint migration initiatives that improved information governance, transparency, and organizational efficiency.
- Managed project implementation and compliance activities, ensuring effective reporting frameworks and stakeholder coordination.
- Collaborated with divisions and external stakeholders to align priorities, resolve issues, and advance organizational objectives.
- Support policy implementation, operational planning, and continuous improvement initiatives.
Assistant Teacher and Communication Specialist
Vernykidz Child Development Center
Brooklyn, United States
12.2024 - 09.2025
- Facilitated accurate, timely dissemination of information to parents, staff, and administrators, promoting policy consistency and transparency.
- Supported documentation, reporting, and recordkeeping for behavioural and performance-related concerns, enhancing communication and understanding.
- Assisted lead teacher with lesson planning and curriculum development initiatives.
- Supported classroom activities by preparing instructional materials and resources.
- Supervised children during playtime to ensure safety and engagement in activities.
Entertainment Supervisor
Sandals Resort International
, St. Vincent & the Grenadines
02.2024 - 09.2024
- Directed entertainment programming and live music initiatives for an internationally recognized tourism destination.
- Cultivated relationships with performers, musicians, cultural practitioners, vendors, community groups, and operational stakeholders to enhance collaborative initiatives.
- Coordinated scheduling, budgeting, event execution, talent coordination, and audience engagement activities.
- Developed culturally focused entertainment experiences showcasing Vincentian music and heritage.
- Analyzed attendance, guest engagement, and program outcomes to drive strategic improvements and enhance future programming.
- Acted as a liaison between artists, resort leadership, and community partners.
Business Solution Executive
Digicel Group
, St. Vincent & the Grenadines
01.2022 - 02.2024
- Developed strategic partnerships with business clients, government entities, and community organizations.
- Advised stakeholders on communications solutions and business growth opportunities.
- Managed customer portfolios, negotiated contracts, reported performance metrics, and developed relationships to enhance client satisfaction.
- Collaborated with cross-functional teams to drive market expansion and improve customer engagement initiatives.
- Produced business intelligence reports and provided actionable recommendations to inform strategic decision-making.
- Managed business operations effectively
Call Center Agent (Inbound/Outbound Support)
Digicel Group
, St. Vincent & the Grenadines
01.2017 - 01.2022
- Delivered customer engagement and communications programs that enhanced customer satisfaction and supported growth objectives.
- Assisted in implementing campaigns and communicating with stakeholders, contributing to successful onboarding and improved customer retention.
- Supported process improvements and service enhancements that streamlined operations across multiple business units.
- Managed business operations effectively
Education
Master of Science - Project Management
Edinburgh Napier University
England03-2027
Bachelor of Science - Marketing
UNIVERSITY OF THE WEST INDIES
St.Vincent And The Grenadines06-2024
Associate Degree - Business
COMMUNITY COLLEGE
ST. VINCENT AND THE GRENADINES09-2021
High School Diploma -
Bethel High School
St.Vincent And The Grenadines09-2014
Skills
- Administrative support
- Office management
- Document management
- Data management
- Calendar management
- Scheduling meetings
- Task management
- Meeting coordination
- Project administration
- Project coordination
- Invoice processing
- Expense reporting
- Data collection
- Data reporting
- Report creation
- Written communication
- Spreadsheets
- Spreadsheet design
- Typing proficiency
- Computer proficiency
- Budget tracking
- Program Development
- Process improvement
- Strategic Planning
- Client relations
- Client management
- Stakeholder Engagement
- Partnership Development
- Community Engagement
- Marketing and communications
- Event planning
- Public Speaking
- Package routing nation
- Clear communication
- Internal communications
- Internal communications
- Team support
- Team collaboration
- Travel coordination
- Vendor management
- Task prioritization
- Issue resolution
- Problem-solving
- Organizational skills
- Time management
- File organization
- Presentation preparation
- Business administration
- Administrative tasks
- Talent acquisition
- Data collection
- Data evaluation
- Project planning
- Project Management
- Report writing
- Process improvement
- Stakeholder partnership
- Community Engagement
- Marketing and communications
- Task management
- Team support
Awards
2023 Ragga Soca Monarch Champion, Winner of the national Ragga Soca Monarch competition, one of St.Vincent and the Grenadines' premier music industry events. Successfully developed, marketed, promoted, and performed original music before large live audiences. Collaborated with producers, musicians, promoters, media outlets, sponsors, event organisers, and cultural stakeholders. Demonstrated leadership in artist development, audience engagement, cultural promotion, and creative entrepreneurship. Contributed to the preservation and advancement of Caribbean musical traditions and cultural expression.
Timeline
ADMINISTRATIVE ASSISTANT 2
New York State Education Department
09.2025 - Current
Assistant Teacher and Communication Specialist
Vernykidz Child Development Center
12.2024 - 09.2025
Entertainment Supervisor
Sandals Resort International
02.2024 - 09.2024
Business Solution Executive
Digicel Group
01.2022 - 02.2024
Call Center Agent (Inbound/Outbound Support)
Digicel Group
01.2017 - 01.2022
Master of Science - Project Management
Edinburgh Napier University
Bachelor of Science - Marketing
UNIVERSITY OF THE WEST INDIES
Associate Degree - Business
COMMUNITY COLLEGE
High School Diploma -
Bethel High School