Kay A. Patrick
Brooklyn,N.Y
Summary
Experienced in providing support to directors and executive-level staff, analytical and skilled administrative professional. Strong background in office management, scheduling, and communication. Well-prepared for this role. Ability to efficiently handle multiple tasks ensures smooth operations and supports executive teams. Thrives on team collaboration and adaptability to changing needs, consistently driving the achievement of organizational goals. Known for reliability and fostering a positive work environment. Collaborative communicator continually focused on building relationships and promoting synergy across administrator lines. This approach drives positive change, cohesive and comprehensive approaches, and enhanced productivity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Assistant 2
New York State Department of Taxation and Finance
03.2019 - Current
- Administrative Assistant to the Regional Audit Director
- Supervising paraprofessional staff of six individuals from Corporation Tax, Sales Tax and Income Tax sections
- Responsible for ensuring taxpayer files are scanned and transported to Albany
- Responsible for the secure storage of Federal Taxpayer files and ensuring files are transported securely to Albany
- Schedules and secures destruction of confidential taxpayer files
- Processing taxpayer checks for deposits utilizing the EMPIRE program
- Assists in organizing and conducting interviews of prospective employees
- Preparing employment transactions in accordance with Civil Service Law
- Conducts New Employment orientation
- Processing of all onboarding for new hires
- Conducts training of new hires, supervises and responsible for performance evaluations
- Processing Human Resources documents and forwarding to Staffing Management
- Processing, reviewing and forwarding all aspects of in-house human resource administrative paperwork involving hiring, retirements and leave of absences
- Schedules Bureau of Criminal Investigation hearings and Bureau of Conciliation and Mediation meetings
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Office Manager, Student Health Services
SUNY New Paltz
01.2007 - 03.2019
- Develop and implement strategic operations management with a keen focus on communicating with senior staff and campus community, supervising work study students, accurately processing office budget, accounts payable and purchasing
- Process staff evaluations, IFR account and report immunizations to New York State Immunization Information System (NYSIIS)
- Experience in hiring, supervising and mentoring clerical staff of five
- Evaluates office and inter-departmental procedures
- Trains, schedules, monitors and evaluates the work of four to six assigned clerical secretarial personnel; offers advice and assistance as needed; recommends and implements disciplinary action as appropriate
- Handles confidential student records adhering to FERPA regulations
- Types reports, memos, and correspondence to campus administrators
- Assisted with maintaining employee records, processing related paperwork
Student Advocate, Honors Program & Art History Department
SUNY NEW PALTZ
01.2004 - 01.2007
- Provided oversight for work study students and served as an academic advisor for students
- Provided key support to department chair and faculty members
- Maintained contracts for adjunct faculty
Coordinator of Tours & Transfer Applications, Office of Undergraduate Admissions
SUNY NEW PALTZ
01.2000 - 01.2004
- Coordinated individual student tours, group tours and transfer applications
- Served as EOP Liaison for EOP applications
Education
Master of Science - Adult Education, emphasis in Literacy, Life skills and Job Preparation
S.U.N.Y. BUFFALO
Buffalo, NY01.2007
Bachelor of Arts - Black Studies
S.U.N.Y. NEW PALTZ
New Paltz, NY01.2003
Skills
- Customer service
- Administrative support
- Microsoft Office Suite
- Clerical support
- Professional communication
- Strong problem solver
- Critical thinking
Certification
- Academic Advising Transfer Students: Special Issues, Articulation and Course Transfers, Adjustment Challenges, Processes and Resources, 01/01/13
- Academic Advising, Advising Fundamentals: General Education, Degree Requirements, Philosophical Facets, Progress Reports, Workflows, 01/01/13
- New York State Department of Education, Adult Education Certificate Literacy and GED Preparation, 01/01/13
- Laubach Way to English Certificate Teaching non-English Speakers
- English Mandatory Child Abuse Reporter, Certificate, 01/01/08
- S.A.V.E (Students Against Violence Everywhere), 01/01/08
Affiliations
- Member of NAFSA Association of International Educators/Forum on Education Abroad NJ Disaster Relief Crisis Counselors National Disaster Interfaith Network
Timeline
Administrative Assistant 2
New York State Department of Taxation and Finance
03.2019 - Current
Office Manager, Student Health Services
SUNY New Paltz
01.2007 - 03.2019
Student Advocate, Honors Program & Art History Department
SUNY NEW PALTZ
01.2004 - 01.2007
Coordinator of Tours & Transfer Applications, Office of Undergraduate Admissions
SUNY NEW PALTZ
01.2000 - 01.2004
Bachelor of Arts - Black Studies
S.U.N.Y. NEW PALTZ
Master of Science - Adult Education, emphasis in Literacy, Life skills and Job Preparation
S.U.N.Y. BUFFALO
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