Allison Walker
Hinesville,GA
Summary
Hardworking and reliable employee with strong background in customer service, operating cash registers, scheduling, and keeping areas clean and neat. Highly organized, proactive and punctual multi-tasker. Operates well within team-oriented environments.
Overview
10
10
years of professional experience
Work History
Communications Officer
Liberty County BOC
Hinesville, GA
05.2024 - Current
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
Sales Associate
Nine Line
Savannah, Georgia
09.2020 - 10.2024
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Medical Dispatcher
United EMS
Savannah, GA
04.2021 - 07.2024
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Kept detailed and updated records of calls in physical and electronic databases.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Communications Officer II
Effingham County Board of Education
Guyton, GA
03.2023 - 05.2024
- State Certified 911 Communications Officer
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
Sales Associate
Creswood Management
Hinesville, GA
03.2021 - 07.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sales Associate
Nine Line Apparel
Savannah, GA
10.2020 - 03.2021
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reset store displays for special events and seasonal merchandise changes.
Manager
Victory Theater
Kemmerer, WY
09.2014 - 08.2019
- Provided knowledgeable service when answering questions and greeted all customers with friendliness.
- Responded to guest questions about current facility events and future offerings.
- Processed admission payments and provided tickets.
- Complied with health and sanitation practices and procedures.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Improved customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Science - Health Sciences
Liberty University
2024
High School Diploma -
Kemmerer Junior Senior High School
Kemmerer, Wyoming06.2018
Some College (No Degree) - Health Sciences
University of Wyoming
Laramie, WyomingSkills
- Issue and conflict resolution
- Salesforce Management
- Sales Techniques
- Problem resolution
- Organization
- Customer service
- Crisis Management
- Reliable and punctual
- Team player mentality
- Product Sales
- Superb time management
- Money handling
- Active Listening
- Emergency Medical Instruction
- Works Well Under Pressure
- Critical Thinking
Timeline
Communications Officer
Liberty County BOC
05.2024 - Current
Communications Officer II
Effingham County Board of Education
03.2023 - 05.2024
Medical Dispatcher
United EMS
04.2021 - 07.2024
Sales Associate
Creswood Management
03.2021 - 07.2021
Sales Associate
Nine Line Apparel
10.2020 - 03.2021
Sales Associate
Nine Line
09.2020 - 10.2024
Manager
Victory Theater
09.2014 - 08.2019
Bachelor of Science - Health Sciences
Liberty University
High School Diploma -
Kemmerer Junior Senior High School
Some College (No Degree) - Health Sciences
University of Wyoming
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