Summary
Overview
Work History
Education
Skills
Timeline
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ALLISON WENHOLZ

Dumont,CO

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

11
11
years of professional experience

Work History

Manager on Duty

Cabin Creek Brewing
08.2024 - Current
  • Managed bar operations during shifts to ensure efficient service and customer satisfaction.
  • Trained and mentored new bartenders on menu items and drink preparation techniques.
  • Monitored inventory levels, placing orders for supplies to maintain stock availability.
  • Ensured compliance with health and safety regulations in all aspects of bar operations.
  • Collaborated with kitchen staff to synchronize food and beverage service effectively.
  • Resolved customer complaints swiftly to enhance overall guest experience and retention.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.

Head Clerk

United States Postal Service, USPS
06.2019 - 08.2023
  • Managed daily operations, ensuring accuracy in record-keeping and documentation processes.
  • Oversaw inventory management, utilizing software systems for tracking supplies and resource allocation.
  • Processed passport applications, ensuring compliance with government regulations and protocols.
  • Processed incoming and outgoing mail with accuracy and efficiency, ensuring timely delivery to customers.
  • Managed customer inquiries and complaints, providing exceptional service and resolving issues promptly.
  • Proven ability to learn quickly and adapt to new situations.

Cosmetologist

Cost Cutters
02.2015 - 06.2019
  • Delivered exceptional customer service, ensuring client satisfaction and loyalty through personalized consultations.
  • Executed a variety of hair and skincare treatments, consistently adhering to safety and sanitation standards.
  • Streamlined appointment scheduling process, improving workflow efficiency during peak business hours.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Education

Cosmetology - Cosmetology

IntelliTec College
Pueblo, CO
01-2015

High School Diploma -

Gilpin County High
Black Hawk, CO
05-2005

Skills

  • Customer service commitment
  • Staff training and development
  • Data entry
  • Verbal and written communication
  • Time management
  • Organization skills
  • Versatile in dynamic environments
  • Motivation and self-discipline

Timeline

Manager on Duty

Cabin Creek Brewing
08.2024 - Current

Head Clerk

United States Postal Service, USPS
06.2019 - 08.2023

Cosmetologist

Cost Cutters
02.2015 - 06.2019

Cosmetology - Cosmetology

IntelliTec College

High School Diploma -

Gilpin County High

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ALLISON WENHOLZ