Allison Winn
Summary
Dynamic Travel Advisor with 5+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Independent Contractor
Uniglobe Travel
01.2019 - Current
- Completed supplier training with many top travel suppliers (cruise lines, hotels, tour operators)
- Leveraged travel industry connections to fulfill client vacation desires for cruise, resort and tour packages.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
- Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
- Input data into ClientBase and Travel Joy to improve business efficiency and reduce costs by automating operations workflow.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Researched cruises, airfare options and siteseeing options to best meet client expectations.
Homeschool Teacher and Evaluator
Self
01.2007 - Current
- Provided individualized instruction for students in Pre-K through High School.
- Administered annual portfolio assessments and annual testing services (CAT, ITBS, Brigance).
- Integrate technology into learning experiences.
- Evaluated classical, student-lead and unschooling methodologies for best option.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
- Researched multiple curricula, methodologies and perspectives as part of educational planning.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
- Created and developed lesson plans to meet students' academic needs.
- Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
- Fostered student curiosity and interest through creative hands-on activities.
Kindergarten Teacher
Duval County Schools
01.2003 - 01.2007
- Organized classroom activities to present curriculum to students with a range of abilities, including autistic children
- Developed lesson plans
- Managed classroom of 23-28 kindergarteners
- Provided afterschool tutoring
- Grade Level Chair-managed team of 6 teachers
- Communicated with parents on issues pertaining to children.
Customer Service and Fraud Prevention
Citibank
01.1999 - 01.2002
- High demand call center customer service
- Fraud prevention.
- Answered constant flow of customer calls with minimal wait times.
- Provided information regarding charge accounts and loyalty programs.
Education
Bachelor of Arts - Elementary Education
University of North Florida
Jacksonville12.2002
Skills
- Records Management
- Exceptional communication
- Client Consultations
- Creativity and Innovation
- Cultural Sensitivity
- Administrative tasks
- Travel research
- Itineraries
- CRM Software
- Customer service experience
Certification
- ASTA Verified Travel Advisor
- Florida Certified Teacher Elem. Ed. K-6, #902099, 06/30/2013
References
Available upon request
Timeline
Independent Contractor
Uniglobe Travel
01.2019 - Current
Homeschool Teacher and Evaluator
Self
01.2007 - Current
Kindergarten Teacher
Duval County Schools
01.2003 - 01.2007
Customer Service and Fraud Prevention
Citibank
01.1999 - 01.2002
Bachelor of Arts - Elementary Education
University of North Florida
- ASTA Verified Travel Advisor
- Florida Certified Teacher Elem. Ed. K-6, #902099, 06/30/2013
Similar Profiles
Amanda EntrekinAmanda Entrekin
Receptionist at Uniglobe Travel PartnersReceptionist at Uniglobe Travel Partners
Lara MorenoLara Moreno
Director of Corporate Travel at Uniglobe Travel DesignersDirector of Corporate Travel at Uniglobe Travel Designers
SHERYLL TRESSLERSHERYLL TRESSLER
Air Department Administrator/Agent at The Travel CorporationAir Department Administrator/Agent at The Travel Corporation