Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Waitress
All American Modern Sports Grill
08.2019 - Current
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Monitored dining rooms for seating availability as well as service, safety, and well-being of guests
Greeted new customers, discussed specials, and took drink orders
Supervised server staff and simultaneously served personal section of tables