ALLISON WOESSNER
Phoenix,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Waitress
All American Modern Sports Grill
08.2019 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests
- Greeted new customers, discussed specials, and took drink orders
- Supervised server staff and simultaneously served personal section of tables
- Trained staff members on use of POS system.
Education
Bachelor of Arts - Communication Studies
Arizona State University
Tempe, AZ05.2025
High School Diploma -
Pinnacle High School
Phoenix, AZ05.2021
Skills
- Task Delegation
- Guest Relations Management
- Conflict Management
- Customer Service
- Relationship Building
- Complaint Resolution
- Problem-Solving Abilities
- Product Sales
- Business Development
- Multi-Tasking Strength
- Excellent People Skills
Affiliations
Pi Beta Phi Sorority
Timeline
Waitress
All American Modern Sports Grill
08.2019 - Current
Bachelor of Arts - Communication Studies
Arizona State University
High School Diploma -
Pinnacle High School
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