Allison Young
Summary
Proven Security Officer and Hotel Housekeeper, excelled in maintaining safety and cleanliness at Securitas Security Services USA and Marriott Hotel. Expert in report writing and fostering teamwork, significantly enhanced security protocols and guest satisfaction. Holds a Security Guard License and is CPR certified, showcasing a blend of hard and soft skills vital for high-stakes environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
New Milford, CT
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Hotel Housekeeper
Marriott Hotel
Shelton, CT
06.2022 - 12.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
- Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
Education
GED -
GED Online
04.2024
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CPR certified
- First aid certified
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
Certification
Guard card
CPR certified
First aid certified
CPI blue card
Timeline
Security Officer
Securitas Security Services USA
02.2024 - Current
Hotel Housekeeper
Marriott Hotel
06.2022 - 12.2023
GED -
GED Online