Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Allison (Ally) Zaletel

Allison (Ally) Zaletel

Sarasota

Summary

Detail-oriented loan processing specialist with proven communication and problem-solving skills. Committed to driving continuous improvement and enhancing team collaboration.

Overview

11
11
years of professional experience

Work History

SBA Sales Support Specalist

First Citizens Bank & Trust
Sarasota
12.2024 - Current

SBA Loan Process Coordinator

First Citizens Bank & Trust
Sarasota
03.2023 - 12.2024

Sales Support Representative

First Citizens Bank & Trust
Sarasota
09.2019 - 03.2023

Senior Teller II

Citizens Bank
Euclid
03.2019 - 08.2019

Logistics Coordinator

Target
Mentor
03.2017 - 03.2019

Shift Operations Manager

Five Guys
Mentor
02.2015 - 03.2017

Education

Bachelor of Arts - English Language And Literature

Southern New Hampshire University
Hooksett, NH
05-2023

Associate of Arts -

Southern New Hampshire University
Hooksett, NH
05-2023

Bachelor of Science - Child And Adolescent Psychology

Southern New Hampshire University
Hooksett, NH
05-2023

High School Diploma -

Chardon High School
Chardon
06-2015

Some College (No Degree) - Business

Lakeland Community College
Willoughby, OH

Skills

  • Loan processing
  • Product knowledge
  • Continuous improvement
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Customer support
  • Adaptability to change
  • Data analysis
  • Goal setting
  • Teamwork and collaboration
  • Microsoft Excel

Accomplishments

Sigma Tau Delta - Southern New Hampshire University - October 2022

Affiliations

Summer Camp Counselor - Lake Metroparks - June 2011 through August 2013

Timeline

SBA Sales Support Specalist

First Citizens Bank & Trust
12.2024 - Current

SBA Loan Process Coordinator

First Citizens Bank & Trust
03.2023 - 12.2024

Sales Support Representative

First Citizens Bank & Trust
09.2019 - 03.2023

Senior Teller II

Citizens Bank
03.2019 - 08.2019

Logistics Coordinator

Target
03.2017 - 03.2019

Shift Operations Manager

Five Guys
02.2015 - 03.2017

Bachelor of Arts - English Language And Literature

Southern New Hampshire University

Associate of Arts -

Southern New Hampshire University

Bachelor of Science - Child And Adolescent Psychology

Southern New Hampshire University

High School Diploma -

Chardon High School

Some College (No Degree) - Business

Lakeland Community College

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