ALLISON CYNTHIA HARRIS
Ontario,CA
Summary
To apply my hard and soft skills to advance the knowledge and productivity of your company while fostering my own ongoing holistic growth and development. SUMMARY: Customer-focused professional willing to go extra mile to meet internal and customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
Overview
23
23
years of professional experience
1
1
Certification
Work History
inbound & General Merchandising
Target
08.2022 - Current
- In this capacity, I am responsible for: - Off loading the trucks Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 50 pounds - Using pallet jacks - Replenishment , inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store
- Efficiently picking of products for our guests
Designated Hitter/customer Service
Walgreens
03.2022 - 08.2022
- In this capacity, I was a Customer Service Associate/Pharmacy Technician.
sweeper & Machine Operator
United Business Mail
03.2019 - 01.2021
- In this capacity, I was responsible for: - Removes mail pieces from MLOCR sorting bins, verifies bar code integrity
- Zip Code sort accuracy, proper dates and trays or bundles processed pieces
- Prepares tray labels in accordance with their destination/distribution listing and conducts self-inspection to validate piece counts
- Loads mail trays onto non-motorized carriers, verifies total tray counts, secures and placards carriers and otherwise coordinates the loading of processed mail for shipment to USPS acceptance facility
- Hand sorts mail pieces which are not compatible for automatic processing
- Examine,Sorts and routes mail
- Load ,operate and occasionally adjust
- And repair mail processing , sorting and canceling machinery
- Lifting of 30-50lbs - using pallet jacks
Sales and Marketing Representative
Jamaica Submarine Company
01.2015
- In this capacity, I was required to market and sell submarine tours to visitors/ potential clients who vacationed in Jamaica.
Supervisor & Cashier
First Venture Limited
01.2015 - 01.2016
- In this capacity, I was responsible for: - Supervising daily activities and handling disputes between employees and customers - Required to assist customers with their questions and purchases
- Compile daily reports after every shift (balance petty cash and accounts) - Receiving and recording all cash made on the shift - Receiving and documenting incoming deliveries in store - Monitoring and updating store inventory - Organizing meeting schedules and coordinate activities - Ensuring employees are adhering to the rules of the company - Demonstrate excellent customer service skills - Monitoring the flow of correspondence in and out of the store, including answering and responding to calls and customer care
Clerical/Administrative Assistant
Bayer HealthCare
01.2006 - 01.2014
- In this capacity, I assisted with the responsibilities for daily operation of the local regional office
- Specifically, my responsibilities included, but were not limited to: - Compiling monthly Sales Reports for various regional distributors in the following areas: Sales, Stock, and Parish Sales - Assisting with and monitoring post-registration submissions to the Ministry of Health (MOH) - Co-ordinating meetings locally - Answering and responding to incoming communications both locally and regionally - Organizing and filing administrative documents - Responsible for purchasing of stationeries and sundries for the local regional office - Assisting with the preparation and pre-checks of employeesʼ Travel
- Expense Reports - Assisting with the monitoring of office equipment and the Sample Room - Receiving, monitoring and updating Sample inventory - Managing the day to day running of the office
Customer Service Representative
Phoenix Technology
01.2004 - 01.2005
- In this capacity, I was required to provide telemarketing services for the sale of Visa Gold Credit Card abroad.
Store Clerk
Soniʼs Plaza
01.2003 - 01.2004
- In this capacity, I was required to assist guests in store with their questions and purchases.
Interviewer
Jamaica Tourist Board
01.2001 - 01.2002
- In this capacity, I was required to interview all guests who were visiting from the Cruise Ships to get their opinion and experience during their visit to our beautiful island.
Education
Diploma, Level -
B University College, Association of Business Executives (ABE)
Computer Studies Certified -
College of Hospitality and Vocational Studies
High School Diploma -
Ocho Rios High School
Skills
- Strong Work Ethic
- Multitasking and Prioritization
- Communication and Interpersonal Skills
- Decision-Making
- Heavy Lifting
- Hand and Power Tool Operation
- New Employee Training
- Customer Experience
- Cash Register Operations
- Motivated Team Player
- Exceptional Time Management Skills
- Product Packaging
- Merchandising and Display
- Stocking and Replenishing
- Restock Shelves
- Inventory Recordkeeping
- Microsoft Office
- Office Supplies and Inventory
- Data Entry
Certification
I am certified in computer skills: Microsoft office.
Timeline
inbound & General Merchandising
Target
08.2022 - Current
Designated Hitter/customer Service
Walgreens
03.2022 - 08.2022
sweeper & Machine Operator
United Business Mail
03.2019 - 01.2021
Sales and Marketing Representative
Jamaica Submarine Company
01.2015
Supervisor & Cashier
First Venture Limited
01.2015 - 01.2016
Clerical/Administrative Assistant
Bayer HealthCare
01.2006 - 01.2014
Customer Service Representative
Phoenix Technology
01.2004 - 01.2005
Store Clerk
Soniʼs Plaza
01.2003 - 01.2004
Interviewer
Jamaica Tourist Board
01.2001 - 01.2002
Diploma, Level -
B University College, Association of Business Executives (ABE)
Computer Studies Certified -
College of Hospitality and Vocational Studies
High School Diploma -
Ocho Rios High School