Allison L. Singleton
Pinckney,MI
Summary
Seeking a position as a front desk receptionist at the GVSU Dean's office, utilizing my strong customer service skills and experience in providing support learned as a helpdesk technician. With a flexible schedule and commitment to professionalism, I am eager to contribute to the success of the Dean's office by handling phone calls, managing mail, scheduling meetings, and performing other duties as assigned.
Overview
1
1
year of professional experience
Work History
Dental Informatics Intern
University of Michigan School of Dentistry
05.2023 - 08.2023
- Project managed a successful initiative to improve employee authentication experience at Michigan Medicine.
- Monitored project progress, identified and resolved issues and risks, and reported regularly on project to stakeholders and sponsors.
- Lead project team and provided guidance, motivation, and support to team members, promoting collaboration, accountability, and a positive work environment.
Information Technology Intern
Howell Public Schools
06.2022 - 05.2023
- Managed technology at two buildings for Howell Public Schools, personally enrolling over 850 Chromebooks.
- Responded to helpdesk tickets promptly, troubleshooting and fixing a variety of equipment issues.
- Demonstrated strong communication skills, explaining technical concepts and providing assistance to students and faculty members.
- Built strong relationships with students and faculty, providing exceptional customer service and going above and beyond to meet their technological needs.
Sales Associate
Platos Closet
03.2022 - 06.2022
- Provided exceptional customer service as a sales associate, building strong relationships with customers.
- Handled transactions and resolved customer complaints effectively and efficiently.
- Maintained inventory and ensured that items were well-organized and displayed.
- Contributed to driving sales through buying and selling items, showcasing strong negotiation skills
Education
Associate of Science - Cybersecurity
Washtenaw Community College
Ann Arbor, MI07.2023
High School Diploma -
Pinckney Community High School
Pinckney, MI06.2023
Skills
- Communication: Able to convey information clearly and effectively through written and verbal communication, actively listen and adapt communication style to different audiences
- Interpersonal skills: Builds positive relationships with colleagues, clients, and customers, and is skilled at conflict resolution and managing difficult conversations
- Adaptable: Able to learn new skills on the job quickly and competently, thrive in dynamic and changing environments, and remain flexible and open to new ideas
- Leadership: Demonstrates strong leadership skills, including the ability to motivate and inspire team members, set clear goals and expectations, provide constructive feedback and guidance, and empower team members
Timeline
Dental Informatics Intern
University of Michigan School of Dentistry
05.2023 - 08.2023
Information Technology Intern
Howell Public Schools
06.2022 - 05.2023
Sales Associate
Platos Closet
03.2022 - 06.2022
Associate of Science - Cybersecurity
Washtenaw Community College
High School Diploma -
Pinckney Community High School
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