Allisson Nunez Ambriz
Los Angeles,CA
Overview
5
5
years of professional experience
Work History
Scheduler/Back Office Medical Assistant
Westside Head and Neck
Culver City, CA
06.2025 - Current
- Scheduled patients appointments using ChartLogic & Office Hours software.
- Verified prior authorizations through various medical groups (IPAs)
- Handled large volume of incoming calls efficiently.
- Provided excellent patient communication and customer service.
- Recorded medical histories, and visit notes in electronic health records.
- Prepared instruments and stocked supplies for daily medical procedures and treatments.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Volunteer
Kaiser Permanente
Los Angeles, CA
09.2025 - 06.2026
- Coordinated member check-ins, transported lab specimens, provided wheelchair support, assisted with special projects/events, and escorted patients.
- Supported Kaiser Permanente patients with check-in, wayfinding, and front desk assistance.
- Assisted care teams with clerical tasks and daily clinic operations.
- Greeted visitors and explained Kaiser Permanente services in a friendly manner.
Cadet
LAPD Cadet Youth Program, Hollenbeck Police Station
Los Angeles, CA
11.2021 - 06.2024
- Assisted with community services and participated in charity events.
- Connected with diverse communities and engaged with their members.
- Engaged in academic instruction and supported operations at stations.
- Received physical training, character training as well.
Education
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Fullerton, CA06-2030
High School Diploma -
Esteban E. Torres ELAPA
Los Angeles, CA06-2026
Skills
- Medical Software Proficiency
- Customer service
- Ability to multitask
- Time management
- Ability to work under pressure
- Excellent communication skills
- Team player
- Fast learner
LANGUAGES
English, Spanish - Conversational
Timeline
Volunteer
Kaiser Permanente
09.2025 - 06.2026
Scheduler/Back Office Medical Assistant
Westside Head and Neck
06.2025 - Current
Cadet
LAPD Cadet Youth Program, Hollenbeck Police Station
11.2021 - 06.2024
Bachelor of Arts - Criminal Justice
California State University, Fullerton
High School Diploma -
Esteban E. Torres ELAPA