Alliyah Charise Bruno
Mililani
Summary
Professional with outstanding time management and problem-solving abilities who is proactive and goal-oriented. noted for being dependable, flexible, and quick to pick up and use new talents. Devoted to using these attributes to promote team performance and advance organizational development.
Overview
7
7
years of professional experience
Work History
Guest Coordinator
Mililani Physical Therapy
07.2023 - Current
- Facilitated smooth check-ins and check-outs by accurately processing payments.
- Scheduled appointments for patients.
- Contacted current patients to schedule for their physical therapy or massage appointments.
- increased patient satisfaction by professionally and immediately responding to patient requests and questions.
- Greeted patients upon arrival by providing warm welcome.
- Kept a high standard of confidentiality and professionalism when interacting with patients.
- Assisted with faxes and building patient profiles.
- Handing no shows and late cancellation fees.
- Calling doctors offices and nurse case managers regarding patient information.
- Assisted with a few insurance-related tasks, such as extending insurance expiration dates.
Senior Practicum | Internship | Cancer Department
The Queen's Medical Center - West O'ahu
02.2023 - 04.2023
- Assisted with creating some of the department's policy
Office Assistant
Hawaii Star Bakery
09.2017 - 05.2019
- Answered telephone calls to take orders from customers
- Organized and prepared files for bakery production
- Filled sales receipts and mailed customer balances
- Wrote customer's invoices
- Operated office machines such as scanners, printers, office computers, and voice mail system
- Ordered needed supplies and goods for the following production day
Education
Bachelor of Arts - Healthcare Administration
University of Hawaii at West O'ahu
Kapolei, HI05.2023
Medical Reimbursement - Billing & Coding
Leeward Community College - Continuing Ed.
Pearl City, HI03.2023
Skills
- Google Docs and Powerpoint
- Microsoft Word and Powerpoint
- Multitasking
- Reliability
- Organizational skills
- Clear communication
- Office administration
- Professionalism
- Adaptability
- Detail orientation
- Computer skills
- Customer service
Timeline
Guest Coordinator
Mililani Physical Therapy
07.2023 - Current
Senior Practicum | Internship | Cancer Department
The Queen's Medical Center - West O'ahu
02.2023 - 04.2023
Office Assistant
Hawaii Star Bakery
09.2017 - 05.2019
Bachelor of Arts - Healthcare Administration
University of Hawaii at West O'ahu
Medical Reimbursement - Billing & Coding
Leeward Community College - Continuing Ed.