Alliyah Satterwhite
Ashland ,VA
Summary
Driven professional with a strong background in customer service and insurance verification, demonstrated at Sound Mind Restoration & Wellness Center. Excelled in maintaining patient confidentiality and scheduling, enhancing trust and efficiency. Proven leadership as a Ride Supervisor at Kings Dominion, advocating for team excellence and handling complaints with empathy and effectiveness.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Sound Mind Restoration & Wellness Center
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Ride Supervisor
Kings Dominion Amusement Park
2019.05 - Current
- Make sure the ride is running smoothly.
- Doing schedule rotation for position.
- Handle guest and associates complaints.
- Overall manage the team and be their advocate.
Education
Nursing
Reynolds Community College
1651 E Parham Rd Richmond, VA 23228 United StatesSkills
- Customer Service
- Insurance Verification
- Medical terminology knowledge
- Patient confidentiality
- Appointment Scheduling
Timeline
Ride Supervisor
Kings Dominion Amusement Park
2019.05 - Current
Patient Service Representative
Sound Mind Restoration & Wellness Center
Nursing
Reynolds Community College
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