Allontra Jones
Kenosha,WI
Summary
Dynamic leader with proven success in team supervision and care plan management at Primrose Retirement Community. Excelled in fostering supportive environments and enhancing resident satisfaction through effective planning and policy reinforcement. Skilled in HIPAA compliance and emergency response, demonstrating a commitment to health and safety standards. Achieved notable improvements in team productivity and customer satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Primrose Retirement Community
06.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Strengthened relationships among residents, fostering supportive and inclusive community.
Supervisor
ANS Creative Behavioral Solutions
11.2020 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Associates - Surgical Technology
Gateway Technical College
Kenosha, WISkills
- Time Management
- Team Player
- Supportive
- Activity Planning
- CPR Certified
- Documentation And Reporting
- Effective Planning
- Health and safety compliance
- Policy Reinforcement
- Self-confident
- Residential support
- Indirect Patient Care
- Resolution-oriented
- Ambulation Assistance
- Direct Patient Care
- Patient Assessments
- Mediation
- Staff Communication
- Relationship Building
- Safety Standards and Compliance
- Emergency Response
- Active Listening
- HIPAA Compliance
- Care Plan Management
- Team Supervision
Timeline
Resident Assistant
Primrose Retirement Community
06.2024 - Current
Supervisor
ANS Creative Behavioral Solutions
11.2020 - 06.2024
Associates - Surgical Technology
Gateway Technical College