Ally Abbruzzese
Coventry,RI
Summary
Results-driven sales representative with extensive experience in door-to-door sales and customer service. Proven ability to communicate effectively and solve problems, fostering strong customer relationships that enhance satisfaction and drive sales growth. Expertise in thriving within fast-paced environments, consistently achieving and exceeding sales targets.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server/Bartender
Lake Taco
Coventry, Rhode Island
08.2024 - Current
- Ensured excellent customer service in fast-paced dining environments.
- Built rapport and trust with customers, creating loyalty and regulars.
- Maintained clean and organized bar and dining areas to enhance guest satisfaction.
- Assisted in training new servers on menu items and procedures.
- Processed cash transactions efficiently, ensuring accurate payments and seamless service.
- Engaged customers in friendly conversation to create welcoming atmosphere and improve overall experience.
- Effectively multitasked within a fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Door-to-Door Sales Representative
Better Earth Solar
Dana Point, California
08.2022 - 07.2024
- Engaged potential customers through door-to-door outreach and presentations.
- Educated customers on product features and benefits during interactions.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Addressed customer inquiries and resolved concerns effectively and promptly.
- Listened to customers to understand needs and put together optimal solutions.
- Built rapport with potential customers through friendly conversations, establishing trust and encouraging interest in products.
- Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
- Collaborated with team members to strategize sales approaches and techniques.
- Attended weekly team meetings to discuss sales strategies and targets.
- Collected payments from customers, including cash, check or credit card transactions.
Server
Iron Works
Warwick, Rhode Island
08.2021 - 08.2022
- Provided exceptional customer service to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Handled customer inquiries and resolved issues promptly and professionally.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Assisted in training new servers on restaurant procedures and menu items.
- Processed payments accurately using point-of-sale system for transactions.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Some College (No Degree) - Business Entrepreneurship
Community College of Rhode Island
Warwick, RISkills
- Sales techniques
- Upselling techniques
- Customer service
- Cash handling
- Excellent communication
- Problem solving
- Conflict resolution
- Employee training
- Self-motivation
- Listening skills
- Conversational engagement
- Professionalism
Certification
- Certified HTRC with Shelby Sapp's She Sells Academy
Timeline
Server/Bartender
Lake Taco
08.2024 - Current
Door-to-Door Sales Representative
Better Earth Solar
08.2022 - 07.2024
Server
Iron Works
08.2021 - 08.2022
Some College (No Degree) - Business Entrepreneurship
Community College of Rhode Island