Ally Green
Bentonville,USA
Summary
Dedicated Food Service Professional experienced in delivering consistent service quality in fast-paced environments. Achieved high standards through effective teamwork, adaptability, and adherence to health and safety guidelines. Contributed to team success by supporting colleagues and proactively addressing challenges.
Overview
11
11
years of professional experience
Work History
Food Service Team Member
Jiffy Trip
07.2026 - Current
- Trained new team members on food preparation, sanitation standards, and truck delivery procedures.
- Coordinated daily workflow with store staff to prioritize service during peak customer periods.
- Checked product freshness, rotated stock, and removed expired items to support compliance.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated flexibility in adapting to changing schedules or tasks as needed to accommodate fluctuating business demands successfully.
- Distributed food during busy peak periods to drive customer satisfaction.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
- Contributed to the achievement of sales targets through upselling techniques and suggestive selling of menu items.
- Assisted in maintaining proper food storage procedures, reducing spoilage and waste while ensuring safe consumption for customers.
- Supported successful marketing campaigns by promoting special offers and discounts to customers at the point of sale.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Maintained clean, organized food service area while following food safety and merchandising guidelines.
- Prepared fresh grab-and-go items, ensuring consistent presentation and product quality.
- Monitored inventory levels and replenished ingredients, packaging, and supplies to support smooth operations.
Package Handler
Pepper Source Ltd
12.2025 - 07.2026
- Packaged finished goods according to quality standards and order specifications
- Inspected products for defects, ensuring accurate labeling and secure sealing
- Assembled cartons, trays, and shipping materials for daily production needs
- Operated packing equipment while maintaining safe, efficient workflow
- Trained new packagers on safety procedures, packaging methods, and workstation setup
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
Administrative Assistant
DL Appraisal Central, LLC
06.2023 - 02.2026
- Organized and maintained electronic and paper filing systems, ensuring records were up-to-date and secure for efficient retrieval
- Answered customer inquiries and addressed concerns to enhance customer experience and satisfaction
- Assisted with invoice processing, billing support, and payment follow-up tasks.
- Developed an efficient system for filing and tracking customer orders, resulting in improved accuracy and customer satisfaction.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated appraisal intake, scheduling, and document tracking across multiple client requests.
- Managed phone, email, and calendar communications for smooth daily office operations.
Department Manager
Mathew’s Management
11.2015 - 05.2023
- As a Department Manager at Mathew’s Management, I led a team to achieve operational and sales goals while ensuring high levels of customer satisfaction. Managed daily operations, facilitated staff training and development, and executed strategies to enhance sales and department performance. I maintained a strong focus on customer service and satisfaction, resolving any issues or concerns effectively.
- Guided a team in reaching operational targets and sales performance
- Achieved high levels of customer satisfaction through superior service delivery
- Trained and developed staff, resulting in improved skills and performance
- Developed and applied strategies to boost sales and optimize department outcomes
- Led department staff effectively to improve service delivery and satisfaction levels
- Directed daily department operations to maintain workflow, staffing, and service standards.
- Supervised team performance, provided coaching, and resolved escalated issues promptly.
- Coordinated scheduling, coverage, and task assignments to support consistent productivity.
- Monitored inventory levels, replenishment needs, and stock accuracy across department functions.
- Trained new staff on procedures, expectations, and quality standards.
- Enforced compliance with company policies, safety practices, and customer service requirements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Led a team of professionals to consistently achieve or exceed performance targets.
Education
High School Diploma -
Bentonville High School
Bentonville05-2019
Skills
- Food handling standards
- Food safety
- Inventory management
- Waste reduction
- Food presentation
- Menu memorization
- Order accuracy
- Sanitation practices
- Customer service excellence
- Order fulfillment
- Point of sale management
- Menu knowledge
- Product knowledge
- Resource efficiency
- Adaptability
- Ability to Multitask
- Team leadership
- Ability to Multitask
- Productivity and efficiency
- Team versatility
- Recipe adherence
- Food safety standards
- Staff leadership
- Staff training and development
- Food handling standards
- Strong work ethic
- Interpersonal skills
- Microsoft Office
- Quality control
- Productivity and efficiency
- Inventory control
- Food assembly
- Interpersonal skills
- Communication skills
- Menu item pricing
- Supply ordering
- Temperature control
- Knife skills
- Cash management
Personal Information
Title: MANAGEMENT
Timeline
Food Service Team Member
Jiffy Trip
07.2026 - Current
Package Handler
Pepper Source Ltd
12.2025 - 07.2026
Administrative Assistant
DL Appraisal Central, LLC
06.2023 - 02.2026
Department Manager
Mathew’s Management
11.2015 - 05.2023
High School Diploma -
Bentonville High School