Ally Haugen

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Served customers in a high volume enviornment.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Worked with underwriters to fix application problems and resolve issues.
• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Developed and implemented marketing campaigns to generate new business opportunities.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Seasonal position created to boost sales via making continuous warm calls to existing and past clients advising them of on going Holiday sales.

• Improved organization and manufacturing processes to meet company goals for earnings, quality and efficiency.
• Teamed with department leaders on operational targets and outlining needed improvements.
• Established and tracked quality department goals and objectives.
• Monitored staff organization and suggested improvements to daily functionality.