Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Alyce Wade

North Fort Myers

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Pro Sales AssociateSales AssociateSales Associate

Work Type

Full Time

Location Preference

On-SiteRemote
Location: North Fort Myers, FLFort Myers, FL
Open to relocation: Yes

Salary Range

$40000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceWork from home optionPaid time offPaid sick leave401k match

Summary

Adaptable professional with strong skills in customer service and relationship management. Proven ability to quickly learn and apply new knowledge to enhance customer satisfaction. Experienced in resolving inquiries efficiently and driving sales through effective communication. Committed to contributing to team success and exceeding performance targets.

Overview

11
11
years of professional experience

Work History

Pro Sales Associate

Home Depot
Cape Coral
03.2021 - Current
  • Welcomed and assisted customers to ensure positive shopping experiences.
  • Engaged customers in conversations to identify and recommend suitable products.
  • Guided customers from merchandise selection to purchase completion.
  • Applied extensive product knowledge to educate customers on features and benefits.
  • Utilized verbal skills to determine customer needs effectively.
  • Maintained inventory levels and organized attractive product displays.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer inquiries promptly to enhance satisfaction.

Sales Associate

RaceTrac
North Fort Myers
08.2020 - 04.2021
  • Assisted customers with product selections and inquiries to deliver exceptional service.
  • Swiftly resolved customer complaints, ensuring satisfaction and fostering loyalty.
  • Operated cash register, accurately processing payments and issuing receipts.
  • Maintained sales floor cleanliness and organized merchandise displays effectively.
  • Utilized point-of-sale system for precise cash handling during transactions.
  • Collaborated with team members to optimize stock levels through efficient restocking.
  • Shared product knowledge to enhance experiences and drive sales.
  • Fostered positive shopping experiences through clear communication and support.

Sales Associate

RaceTrac
Naples, FL
06.2015 - 08.2020
  • Maintained cleanliness and organization of sales floor and merchandise displays.
  • Assisted customers with product selection, sizing, and styling to enhance shopping experience.
  • Upsold additional items based on customer interests to increase sales.
  • Handled customer complaints professionally, ensuring satisfaction.
  • Operated cash register, processing payments accurately and efficiently.
  • Trained new associates on store policies, cash register operation, and customer service protocols.
  • Collaborated with team members to efficiently restock inventory and achieve group targets.
  • Arranged merchandise with signage to promote sales and manage overstock effectively.

Education

GED -

Highline College
Seattle, WA
06-2011

Skills

  • Customer service and support
  • Point-of-sale operation
  • Complaint resolution
  • Active listening
  • Effective communication
  • Problem solving
  • Adaptability to change
  • Conflict resolution
  • Social selling
  • Upselling and cross selling
  • Building rapport
  • Customer retention
  • Self motivation
  • Customer satisfaction
  • Multitasking
  • Relationship management

Timeline

Pro Sales Associate

Home Depot
03.2021 - Current

Sales Associate

RaceTrac
08.2020 - 04.2021

Sales Associate

RaceTrac
06.2015 - 08.2020

GED -

Highline College

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Alyce Wade